Media Temple Support

We’re here for you.


Media Temple’s famed support makes the hosting experience easy for every one of our customers.

Friendly and helpful US-based team

Multiple ways to get in touch. From 5 am to 7 pm Pacific Time

Extensive self-help Knowledge Base

Timely, informative updates on any service interruptions

Our Approach

  • Focused on You

    From support agents to engineers, all of Media Temple prioritizes your experience. Whenever you run into a bump, our highest commitment is to actively be here for you.

  • Going the Distance

    It’s our goal to make sure you never leave empty-handed. Yes, you may run into issues that fall outside our role as web host, but we strive to help find answers in those situations too.

  • Doing the Heavy Lifting

    Want someone to handle the nuts and bolts? With our Advanced Support services, you get a dedicated team of our most experienced experts to directly monitor and optimize your server.

Knowledge Base

It’s your source for do-it-yourself tips, tricks, and instructions. Check out some of our most popular articles, or head over to browse the whole thing.

Get Help Now

Find the support you need – when and where you need it.