Looking for new web hosting?

We are no longer accepting new customers as we prepare to move current Media Temple customers to GoDaddy. Please visit GoDaddy to purchase new hosting products.
To learn more about this change, please visit our Customer Migration FAQ page.

Media Temple Support

We’re here for you.


Media Temple’s famed support makes the hosting experience easy for every one of our customers.

Friendly and helpful US-based team

Multiple ways to get in touch. From 5 am to 7 pm Pacific Time

Extensive self-help Knowledge Base

Timely, informative updates on any service interruptions

Our Approach

  • Focused on You

    From support agents to engineers, all of Media Temple prioritizes your experience. Whenever you run into a bump, our highest commitment is to actively be here for you.

  • Going the Distance

    It’s our goal to make sure you never leave empty-handed. Yes, you may run into issues that fall outside our role as web host, but we strive to help find answers in those situations too.

  • Doing the Heavy Lifting

    Want someone to handle the nuts and bolts? With our Advanced Support services, you get a dedicated team of our most experienced experts to directly monitor and optimize your server.

Knowledge Base

It’s your source for do-it-yourself tips, tricks, and instructions. Check out some of our most popular articles, or head over to browse the whole thing.

Get Help Now

Find the support you need – when and where you need it.