Effective Date: 06/20/2016
For the purposes of this Policy, the following definitions apply and any undefined terms have the meaning ascribed to them in the context in which they are used in this Policy:
Media Temple typically receives specific data about its website visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services, open a customer support inquiry ticket, provide resume information for employment opportunities, or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card to pay for services, submit your resume, or request certain types of information. When you provide personally-identifiable information to Media Temple through one of our websites, it will be used to fulfill your specific request. In most cases, you will be given the opportunity to select whether you do, or do not, want Media Temple to use this information for additional purposes.
Media Temple will not, however, sell or trade your personally-identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to the visitor or others. On those Media Temple sites where you may provide Media Temple with credit card or other ordering information via the web, Media Temple protects and secures this information by employing commercially customary web-based security and encryption protocols, examples of which include Secure Socket Layer (SSL) and Secure Electronic Transaction (SET).
Absent any instructions from you, Media Temple may use information you provide to inform you about additional services and products offered by the Media Temple family of companies, Media Temple venture companies, Media Temple authorized agents, and other goods and services providers with whom Media Temple has relationships and whose offerings might be of interest to you.
In order to provide certain services to you, we may on occasion supplement the personally identifiable information you submit to us with information from third party sources (e.g., information from our strategic partners, service providers, or the United States Postal Service). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.
Media Temple customers control how and when we contact you by logging into the AccountCenter and changing your preferences. Media Temple reserves the right, in its discretion, to send you bulletins and other important information about your Media Temple services. If you are not a Media Temple customer and wish not to be emailed about our services, please click the unsubscribe link in the email you have received.
Within our Site we and our partners, affiliates, and/or analytics or service providers use technologies such as cookies, beacons, tags and scripts to analyze trends, administer the Site, track users' movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual or aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data. We use this information gathered about you from our Site to help personalize search results, diagnose problems with our server, and to administer our Site. We also gather broad demographic information from this data to help us improve our Site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
We also use tracking technologies such as: CI codes (click tracking), ISC (source tracking), and ITC (item tracking codes, attached to purchases at an item level, used to determine where within the application a product was added). We report this data back to our Media Temple web services. These results are not shared with any third parties and are used solely for deciding when to retire SDKs/OS versions and to identify characteristics of major users so that we may optimize our applications and services for those user types.
With your express consent, we may access and track location data from your mobile device in order to personalize results such as user favorite domain name selections. We do not tie any personally identifiable information about you to any of the location tracking technologies that we use.
You can set your browser to notify you when you receive a cookie and you can refuse it; this may however reduce functionality of certain website features such as the order system and the AccountCenter.
On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, Media Temple will treat that portion of the information as non-confidential and nonproprietary and, except as otherwise expressed in this Policy, Media Temple assumes no obligation to protect such information from disclosure.
This site uses the Lucky Orange analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website. Lucky Orange does not track this activity on any site that does not use the Lucky Orange system. You can choose to disable the Lucky Orange Service at http://www.luckyorange.com/disable.php. Note, that doing so will disable other features of the Lucky Orange system that this site employs such as 1-to-1 support chat.
Notwithstanding the foregoing and in compliance with applicable laws, Media Temple (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to Media Temple) or purported unlawful activities of any user of the Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Media Temple may be required to disclose personally identifiable information. In addition, Media Temple may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Media Temple; or (iii) to protect the rights or property of Media Temple or others. In connection with the potential sale or transfer of any of its interest in mediatemple.net, and ac.mediatemple.net and other sites owned by the company, Media Temple reserves the right to sell or transfer your information (including, but not limited to name, address information, and other information you provided to Media Temple) to a third party that (i) concentrates its business in communication products or services; (ii) agrees to be Media Temple's successor in interest with regard to the maintenance and protection of information collected and maintained by Media Temple; and (iii) agrees to the obligations of this Policy.
If you are visiting this site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this site and communicating electronically with us, you consent to such transfers.
If your personal information changes, or if you no longer desire our service, you may update your information through the (mt) AccountCenter (for instructions, click here.)
We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.