Help Center

We're here when you need us, 24/7/365.

We're here for you

Every Media Temple customer has access to award-winning, around-the-clock support. You can reach us by chat, Twitter, phone, or support request. Providing you with world-class support for your hosting account is what we work on 24/7/365.

We promise:

  • A friendly, helpful support experience every time
  • Quick answers to chats, tweets, support requests, and calls 24/7
  • Extensive self-help resources like our Community
  • Timely, informative updates on maintenance, system incidents, and any occasional service interruption
  • An open ear and serious attention to all your feedback, both good and bad

CloudTech Priority Care

Need even more help? Our certified, in-house CloudTech engineers optimize servers, install your web apps, secure your sites, and more. You can get CloudTech On-Demand, or set up a subscription for 24/7 peace of mind.

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What people are saying about Media Temple

CloudTech Front-End Site Analysis

A fast-loading website is critical to your online success. To help you out, CloudTech offers a free analysis of your site. We'll run some tests for speed and file size, then give you the results below, along with some suggestions for speeding things up.

Please enter a valid URL

Please enter a valid email address

We will email a detailed version of your report to you.

Reviewing your site.
It may take a minute.

It looks like something went wrong.
Be sure you're testing a real and valid domain and try again.
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Solution Center

Common hosting support questions, answered.