Using Sidekick Walkthroughs for WordPress Hosting


Browse by products and services

  • Applies to: WordPress Hosting
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access

Overview

If you're new to WordPress or just searching for a little guidance, (mt) Media Temple's WordPress Hosting solutions come with dozens of built in walkthroughs powered by Sidekick.pro that will take you through the basics of using the WordPress dashboard. These walkthroughs are specifically built to work with the WordPress themes that come with our WordPress Hosting offerings. The information below will provide an introduction and help you get started using the tool.

Caution:
Keep in mind this is not a simulation. These walkthroughs are interactive guides. Everything you will be doing in the walkthrough may affect the content or configuration of your site.


Getting started

To get started using walkthroughs, simply log into your WordPress dashboard and click on the blue button labeled (mt) Help at the bottom of the menu at the left.
mt_help

This will open up the help bar powered by Sidekick.pro. Here, you will be able to see all of our categories for the various WordPress walkthroughs.
walkthrough_main_menu

Once you choose a category, you will be able to see all of the available walkthroughs for that category.

walkthrough_sub_menu 

The walkthrough will begin as soon as you select it. If you wish, you may also minimize the menu for an unobstructed view of while using a walkthrough. Simply click the menu button after a walkthrough has begun to hide the menu.
menu_button 

To end a walkthrough and close the interactive help tool at any time, just click on the blue button labeled (mt) Help that you used to open the tool.

Navigating a walkthrough

When you activate a walkthrough, you will be lead through a series of steps to complete the task you wish to learn. You will be lead by both audio and visual queues. Your main visual guide is a red cursor that will direct your attention to what you should focus your attention on next.

nav 

As stated above, the walkthroughs work as a step by step tutorial. So if you need to click a menu item, make a selection or input text in a field, the walkthrough will not continue to the next step until you have done so. To make sure you are finished with an individual step in the walkthrough, you may receive additional queues like the one below.

continue  

Simply follow along with the queues and the walkthrough will provide interactive help to achieve your goal. If you do need to pause or restart the interactive guide at any time, you may also use the controls at the bottom of your panel to do so.

controls 

Troubleshooting

If you run into some trouble using walkthroughs, the following resources may help.