Additional SSH users


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  • Applies to: VPS Hosting
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access, Plesk, or cPanel access
  • Applies to: Legacy DV & VPS Hosting
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Plesk or cPanel access

Overview

In addition to the primary FTP/SSH user, VPS hosting allows for domain-level users to have SSH access. These additional users are managed through Plesk or cPanel.

Plesk

Obsidian 18.0.35 in Power User view

  1. Log into Plesk.
  2. While in Websites & Domains, take note of the System user. Then select FTP Access.
    vpsplesk-ssh-01.png
  3. Select the System user.
    vpsplesk-ssh-02.png
  4. Ensure that "Access to the server over SSH" has /bin/bash selected.
    • You can also update the System user password on this page, if needed.
      vpsplesk-ssh-03.png
  5. Select OK.

You can now SSH into your server using the System user.

cPanel

  1. Log into WHM.
  2. In the left-menu, navigate to Account Information >> List Accounts.
    vpscpanel-ssh-01.png
  3. Locate your desired domain and take note of the Username. This username acts as your cPanel login, but can also be used for SSH/FTP.
    vpscpanel-ssh-02.png
    • If you've forgotten the password, you can update this by navigating to Account Functions >> Password Modification.
    • Or you can log into the cPanel account and navigate to Preferences >> Password & Security.

You can SSH into your server using the Username located in WHM.

Next Steps