Get Help for Managed WordPress Ecommerce with WooCommerce


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  • Applies to: Managed WordPress Ecommerce
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access

Overview

The following article will provide instruction on where you can contact support, should you require assistance with using any of the premium Ecommerce plugins.

SCOPE OF SUPPORT:
As a reminder, this article is intended specifically for Managed WordPress Ecommerce Hosting Plugins for WooCommerce. For all other issues (website troubleshooting, billing, or general WordPress inquiries) please contact Media Temple Support.

PREFER READING?
The GoDaddy Help Center has a multitude of documentation that can help you with common tasks and troubleshooting for WooCommerce.

Instructions

  1. Log into WordPress.
  2. In the upper-left menu, select Get Help.
    mwpecomm-get_help-00.png
  3. Fill out the help forum. Then select Submit request.
    mwpecomm-get_help-01.png
    • Reply to: Type your email address.
    • Why are you contact support: Select a reason from the drop-down.
    • Subject: Type a subject for your request.
    • How can we help: Type a detailed description of your request.
  4. A message will appear to confirm that your response was successfully sent.
    mwpecomm-get_help-02.png

Resources