How can I change my email password?


  •  Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access
  • Applies to: Google Apps for Work
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Plesk administrator access
  • Applies to: DV 4.0
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Plesk administrator access

Overview

Whether you're doing your every-six-months security update, troubleshooting an email problem, or just feel like typing something different when you log in, you will occasionally need to update your email password. This article provides step-by-step instructions for doing just that.

This guide will show a Server Administrator how to change the password for their Email Users.

TIP:

  • Email users can change their own password via uControl or webmail. Note that using either webmail or uControl to change a password requires that you know your current password and are able to log in. 
  • Please remember to use strong passwords. For more information, please read: Strong password guidelines.

Instructions for your Grid

Instructions for Google Apps for Work

  1. Log into the Account Center.
  • Scroll down to the GOOGLE APPS section and click on ADMIN. Make sure you select the domain that you want to work with. 
  • Click on the Admin button of your primary domain.
    443_ac_admin
  • Click on Add/Edit Email & FTP Users.

    443_ac_email_addedit

  • Click on the user that you would like to manage. A pop-out menu will appear from the right. Scroll to the password update field and enter your new password. Remember that each item in the Password Rules field must be green. Don't forget to click SAVE CHANGES once you've updated your password.

          

  • Click on the Edit button for the user whose password you wish to change.

      443_email_editbutton

    1. Click the Change password button.

        443_change_password

IMPORTANT:

The Save Changes button will only be enabled if all password requirements have been met. If this button appears grey, the new password does not meet all the requirements.

  • For a quick test of your new password, try using it to log into webmail at http://gmail.com.
  • This will expand the password menu. Type in the new password in the Password and Re-enter Password sections. Be sure to use a strong password.

      443_update_password

    NOTE:

    The Account Center now enforces strong email passwords. The password requirements are shown to the right of the password entry fields, as seen above. Each criterion will turn green as it is met. Criteria shown in black have not yet been met.

  • Click Update User to finish.

IMPORTANT:

The Update User button will only be enabled if all password requirements have been met. If this button appears grey, the new password does not meet all the requirements.

  1. For a quick test of your new password, try using it to log into webmail at http://example.com/webmail/. Replace example.com with your own domain name.

Resources for Google Apps

Resources for your Grid

Instructions

The password is set within the Plesk Control Panel. Be sure to use a strong password, and change it regularly. If you need to change your password, please do the following:

  1. Log into the Plesk Control Panel for your domain.

    If you log into Plesk with the admin user, you will be in the Server Administration Panel by default. To get to the Control Panel, click on Domains, then on the Control Panel link next to your domain.

    You can also create a user that will log into the Control Panel by default, which will save you a few clicks on day-to-day webmaster tasks. See Control Panel user.

  2. Click on the Mail tab at the top.

  3. Click on your email address.

  4. Enter your new password twice. Be sure to use a strong password.
    443_CreateEmailAddressPleskPanel11.5
  5. Click OK to save your edits.