Create a Catch-All Email Account


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  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: AccountCenter access
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Plesk administrator access

Overview

The following guide will show you how to create a catch-all email alias.

CAUTION

  • It is important to note that adding a catch-all email alias has been known to produce more spam.
  • It is also advisable that you do not forward a catch-all to an external email address.

Instructions for the Grid

1. To get started, log into the Media Temple Account Center.

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2. Once logged in, you will see your account "Overview". Click on the "Admin" button for your Grid.

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3. Next, select Email Aliases & Forwarders.

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4. Once you are on the Email Aliases page, select "Add New".

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5. This will open up a new page in which you can create a new email alias. Please note the items underlined in orange below. Since our objective is to create a catch-all, you will want to leave the box on the left blank.

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6. If you like, you may configure an auto-reply here.

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7. Once all of the appropriate fields have been filled in, click "Save".

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8. You will be alerted once more to the fact that you are creating a catch-all. Click OK if you would like to proceed.

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9. That's it, you're done! Enjoy your catch-all.

As always, please feel free to contact our award-winning support team with questions. 

Instructions for DV

1. Create your email alias. See this article for detailed instructions: How do I create an email alias/forwarder?

2. If you are in the Service Provider view (you have a left nav), complete the following.

  • Click Domains.
  • Next to the appropriate Domain Name, click Open in Control Panel. create_email_nav

3. If you are in the Power User view, the Control Panel is open.

  • Select the Mail tab.
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4. Click Change Settings.

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5. Under Settings, assign Forward to address to the email alias from Step 1.

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6. Click OK to save your changes.

As always, please feel free to contact our award-winning support team with questions.