Maximum email message size


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  • Applies to: Grid
    • Difficulty: Easy
    • Time: 5
    • Tools needed: None
  • Applies to: Google Apps for Work
    • Difficulty: Easy
    • Time: 5
    • Tools needed: None

Overview

This article details the limits imposed on Grid email to ensure that your email works as efficiently as possible.

Limits

The Grid imposes the following size limitations on all incoming and outgoing email:

  • Through local mail client: 25MB total, including message and attachment(s).
  • Through webmail: 10MB total, including message and attachment(s); 2MB limit per attachment. 

Important note about email attachment sizes:

Attachments may become much larger than their original file sizes. This is due to the encoding employed by email servers when sending non text-based information. All attachments are affected by this, including word processing files like .doc or .docx. This means that a file that is only 2MB on your computer's hard drive could become significantly larger once uploaded, which would cause it to exceed webmail's 2MB attachment limit.

Symptoms

If you try to send an email that exceeds these limits, you may receive a message similar to the following:

  • Server Response: '552.5.2.3 Message exceeds maximum fixed size (10485760)'
  • Your message has size 137MB, which exceeds 25MB, the maximum allowed by the server.

Sending larger files

If you need to send larger files, try using FTP to upload the file to your server, then share the link. You can also password-protect the directory where you upload the file to keep it private.

Alternately, if you must regularly send large files via email, you may want to look into a DV or DV Developer. Those products allow you to customize your mail server limits.

Also see:

Limits

Google Apps for Work imposes the following size limitations on all incoming and outgoing email:

  • 25MB total message size, including message and attachment(s).

Symptoms

If you try to send an email that exceeds these limits, you may receive a message similar to the following:

  • Server Response: '552.5.2.3 Message exceeds maximum fixed size (10485760)'
  • Your message has size 137MB, which exceeds 25MB, the maximum allowed by the server.

Sending larger files

If you need to send larger files, try using FTP to upload the file to your server, then share the link. You can also password-protect the directory where you upload the file to keep it private.

Alternately, if you must regularly send large files via email, you may want to look into a DV or DV Developer. Those products allow you to customize your mail server limits.

Also see: