Welcome to Media Temple!


  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 5-10
    • Tools Required: Account Center access
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 5-10
    • Tools Required: Account Center access
  • Applies to: WordPress Hosting
    • Difficulty: Easy
    • Time Needed: 5-10
    • Tools Required: Account Center access

Welcome!

Welcome to (mt) Media Temple! We're so glad to have you! This guide is here to help you get acquainted to the Media Temple Account Center, so you can learn about the tools and features available to you!

Logging in

When a customer purchases their first Media Temple service, a welcome letter will be sent to the email used to create your account. In that welcome letter, there will be a link for you to create your password.

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If you can't find the email, no worries! Simply go to https://ac.mediatemple.net and select the "Forgot Password" option for a password reset.

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Overview

Now that you're logged in, you'll be prompted with the Overview page:

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  • Services: A list of the servers or domain registrations you have with Media Temple.
  • Billing: See your upcoming payments and account balance.
  • Support Center: To view any support requests you've opened with our Support team.
  • Security & CDN: To enable (mt) CDN & WAF services (if applicable).

At the top of the Overview page, you'll see a bar with additional menus:

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Services

The Services sections shows a list of servers or domain registrations you have at Media Temple:

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  • Domain Name: Lists your Primary name and Alternate domain(s) (If applicable).
  • Service: Indicating your server type.
  • Renews: The services renewal date.
  • ac-logo-5.png: To take you to the Grid Control Panel. Feel free to click on this button at this time.
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  • Domain Name: Lists your Primary name and Alternate domain(s) (If applicable).
  • Service: Indicating your server type.
  • Renews: The services renewal date.
  • ac-logo-1.png: View your Server Status.
  • ac-logo-4.png/ac-logo-2.png: To take you to your WHM or Plesk login screen.
  • ac-logo-5.png: To take you to your Media Temple control panel. Feel free to click on this button at this time.

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  • Domain Name: Lists your Primary name and Alternate domain(s) (If applicable).
  • Service: Indicating your server type.
  • Renews: The services renewal date.
  • ac-logo-5.png: To take you to the control panel. Feel free to click on this button at this time.

Control Panel

After clicking on the ac-logo-5.png button, you will now be taken to your server's control panel:

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Left hand side:

  • Server Overview: Return to this screen.
  • Server Guide: View server information such as access domain, name servers, Grid cluster information, and more.
  • Sites: Click to access domains tools for domains attached to your Grid.
  • Feedback: To leave company feedback.
  • View Tour: To get brief information of your Grid server.

Server Access

  • Hostname: Primary domain name
  • FTP: FTP Hostname
  • Username: FTP/SSH username.

Server Settings

Email Settings

Stats & Reports

File Manangement

Databases

Domain Tools

DNS & Zone File

Plesk Server

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Server Guide

  • View Your Guide: View server information such as access domain, change primary domain, and more.

Plesk

Server Admin

Additional Tools

Domain Tools

DNS & Zone File

cPanel Server

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Server Guide

  • View Your Guide: View server information such as access domain, change primary domain, and more.

cPanel / WHM

Server Admin

Additional Tools

DNS & Zone File

Admin Panel

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Server Stats:

  • Status: General status of WordPress server.
  • Sites: The number of site slots used / the total site slots available.
  • Add a New Site: Use an avilalabe site slot.
  • Buy More: Purchase additional site slots.
  • Security: View/Edit (mt) CDN & WAF (if applicable).
  • Delay Automatic Updates: Delay automated WordPress updates for 30 days on your sites.

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All Sites

  • SSL: Purchase an SSL certificate.
  • Security: Purchase (mt) CDN & WAF.
  • To enter the WordPress control panel, click on the desired site. Feel free to do so at this time.

WordPress Control Panel

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Left-menu:

Top-menu:

  • Change Nickname: Change the nickname of your site slot (does not change actual domain name).
  • wp-logo.png: Warp into the WordPress Admin Dashboard.

Center-menu:

System

  • A picture of your front page. Clicking on this will load your website in a browser.

At a Glance

  • Status: General status of your site.
  • Speed: Estimated speed load time.
  • Last backup: Date of most recent backup.
  • SSL Certificate: Will indicate if you have installed an SSL certificate to your site.

SSH + SFTP

  • Hostname: SSH/SFTP hostname.
  • Username: SSH/SFTP username.
  • Password: Click show to see you SSH/SFTP password.
  • SSH Access: Enable SSH access.

Security

Delete Site

WordPress Stats

  • Show basic statistics and usage of your WordPress site.