How can I update my email settings in Thunderbird?


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  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Thunderbird
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Thunderbird

Overview

Thunderbird is a third-party email client that can be installed to a computer device to check and access Media Temple email accounts. On occasion, you may find the need to update the settings in this program (ie: new password, connection issues, etc). This guide will provide information on how to update the Thunderbird settings for your Media Temple server.

This article is primarily for Thunderbird version 60.2.1 (64-bit) on Sierra (OSX 10.12.32). Your version of Thunderbird may vary depending on the version of Mac OSX you are using.

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.

Before Starting

This guide is intended for those who've already configured an email user to Thunderbird, and ONLY want to update the existing settings. If you are looking for instructions on how to configure a user for the first time, we have an article better suited for your needs:

Instructions

Updating Passwords

  1. Open your Thunderbird mail client.
  2. In the upper left corner of your screen, click on Finder, then Preferences.

    client5.png

  3. A pop-up menu will appear. Select the Password tab. Then Saved Passwords.

    client6.png

  4. An additional pop-up menu will appear. Select Show Passwords.

    client7.png
  5. The passwords currently saved in Thunderbird will appear. Click on the passwords to update them.

    client8.png

  6. Ensure you update both the IMAP and SMTP passwords. Then press the Enter or Return key, or click away to save your results.

Updating Mail Servers

1. In the upper left corner of your screen, click on Tools, then Account Settings.

client1.png

2. Click on Edit SMTP server…

client2.png

3. A pop-up menu will appear.
client4.png

  • Description: For personal use. Can be anything of your choosing.
  • Server Name: Should be your access domain.
  • Port: Outgoing Port Number.
  • Correction security: Enable/Disable SSL.
  • Authentication method: Set as Normal password
  • User Name: Your full email address "user@example.com”.

4. Go back to Account Settings. Click on Server Settings.

client3.png

  • Server Name: Should be your access domain
  • Port: Incoming Port Number
  • User Name: Your full email address "user@example.com"
  • Connection security: Enable/Disable SSL.
  • Authentication method: Normal password

Instructions

Updating Passwords

1. Open your Thunderbird mail client.
2. In the upper left corner of your screen, click on Finder, then Preferences.

client5.png

3. A pop-up menu will appear. Select the Password tab. Then Saved Passwords.

client6.png

4. An additional pop-up menu will appear. Select Show Passwords.

plesk4.png

5. The passwords currently saved in Thunderbird will appear. Click on the passwords to update them.

plesk5.png

6. Ensure you update both the IMAP and SMTP passwords. Then press the Enter or Return key, or click away to save your results.

Updating Mail Servers

1. In the upper left corner of your screen, click on Tools, then Account Settings.

client1.png

2. Click on Edit SMTP server…

plesk.png

3. A pop-up menu will appear.

plesk2.png

  • Description: For personal use. Can be anything of your choosing.
  • Server Name: Should be mail.example.com or your IP address.
  • Port: Outgoing Port Number.
  • Correction security: Enable/Disable SSL.
  • Authentication method: Set as Normal password.
  • User Name: Your full email address "user@example.com”.

4. Go back to Account Settings. Click on Server Settings.

plesk3.png 

  • Server Name: Should be mail.example.com or your IP address.
  • Port: Incoming Port Number.
  • User Name: Your full email address "user@example.com".
  • Connection security: Enable/Disable SSL.
  • Authentication method: Normal password.