How can I update my email settings in Apple Mail?


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  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Apple Mail
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Apple Mail/li>

Overview

Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. On occasion, you may find the need to update the settings in this program (ie: new password, connection issues, etc). This guide will provide information on how to update the Apple Mail settings for your Media Temple server.

This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.

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This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.


Before Starting

This guide is intended for those who've already have already configured an email user to Apple Mail, and ONLY want to update the existing settings. If you are looking for instructions on how to configure a user for the first time, we have a different article better suited for your needs:

Instructions

Incoming Mail Settings

1. Open you Apple Mail client.
2. On the upper left corner of your screen, click on Mail, then Preferences.

mail1.png

3. The left box will show a list of email accounts configured to your Apple Mail client. Click on the desired account.

mail2.png

  • Description: Personal use. Can be anything of your choosing.
  • Alias: "Nickname" to mask your users address (if you have one setup).
  • Email Address: Your full email address "user@example.com".
  • Full Name: Your name that appears when email is sent/received.
  • Incoming Mail Server: Should be your access domain.
  • User Name: Your full email address "user@example.com".
  • Password: Your email user's password.
  • Outgoing Mail Server (SMTP): To edit your SMTP Settings.
  • TLS Certificate: Can be left as None.

(Note: You can also click on "+" to add a new account or "-" to remove the selected account.)

4. Click on Advanced.

mail6.png

  • IMAP Path Prefix: Generally left as INBOX.
  • Port: Incoming Port Number.
  • Use SSL: To elect to use SSL.
  • Authentication: Recommend selecting Password.

5. If you need to change the Incoming Mail Server, click on Mail then Accounts.

host1.png

6. A list of configured users will appear in a box on the left. Select your desired account. Then click Advanced.

host2.png

  • Hostname: Incoming Host Name.
  • Path Prefix: Generally left as INBOX.

Outgoing Mail Settings

1. On the upper left corner of your screen, click on Mail, then Preferences.

mail1.png

2. Click on the drop down menu for Outgoing Mail Server (SMTP).
3. Select Edit SMTP Server List.

mail3.png

4. The top box will show a list of SMTP servers configured to Apple Mail. Click on the desired outgoing server.

mail4.png

  • Description: Personal use. Can be anything of your choosing.
  • Server Name: Should be your access domain.
  • TLS Certificate: Can be left as None.

(Note: You can also click on "+" to add a new server or "-" to remove the selected server.)

5. Click on Advanced.

mail5.png

  • Port: Outgoing Port Number.
  • Use SSL: To elect to use SSL.
  • Authentication: Recommend selecting Password.
  • User Name: Your full email address "user@example.com".
  • Password: Your email user's password.

Note:
When updating passwords in the Apple Mail settings, ensure you update BOTH the Incoming and Outgoing sections.

Resources

Instructions

Incoming Mail Settings

1. Open you Apple Mail client.
2. On the upper left corner of your screen, click on Mail, then Preferences.

mail1.png

3. The left box will show a list of email accounts configured to your Apple Mail client. Click on the desired account.

dv-mail1.png

  • Description: Personal use. Can be anything of your choosing.
  • Alias: "Nickname" to mask your users address (if you have one setup).
  • Email Address: Your full email address "user@example.com".
  • Full Name: Your name that appears when email is sent/received.
  • Incoming Mail Server: Should be "mail.example.com" or your IP address.
  • User Name: Your full email address "user@example.com".
  • Password: Your email user's password.
  • Outgoing Mail Server (SMTP): To edit your SMTP Settings.
  • TLS Certificate: Can be left as None.

(Note: You can also click on "+" to add a new account or "-" to remove the selected account.)

4. Click on Advanced.

mail6.png

  • IMAP Path Prefix: Generally left as INBOX.
  • Port: Incoming Port Number.
  • Use SSL: To elect to use SSL (if applicable).
  • Authentication: Recommend selecting Password.

5. If you need to change the Incoming Mail Server, click on Mail then Accounts.

host1.png

6. A list of configured users will appear in a box on the left. Select your desired account. Then click Advanced.

dv-host2.png

  • Hostname: Incoming Host Name.
  • Path Prefix: Generally left as INBOX.

Outgoing Mail Settings

1. On the upper left corner of your screen, click on Mail, then Preferences.

mail1.png

2. Click on the drop down menu for Outgoing Mail Server (SMTP).
3. Select Edit SMTP Server List.

Screen_Shot_2018-09-20_at_11.22.29_AM.png

4. The top box will show a list of SMTP servers configured to Apple Mail. Click on the desired outgoing server.

dv-mail2.png

  • Description: Personal use. Can be anything of your choosing.
  • Server Name: Should be "mail.example.com" or your IP address.
  • TLS Certificate: Can be left as None.

(Note: You can also click on "+" to add a new server or "-" to remove the selected server.)

5. Click on Advanced.

dv-mail4.png

  • Port: Outgoing Port Number.
  • Use SSL: To elect to use SSL (if applicable).
  • Authentication: Recommend selecting Password.
  • User Name: Your full email address "user@example.com".
  • Password: Your email user's password.

Note:
When updating passwords in the Apple Mail settings, ensure you update BOTH the Incoming and Outgoing sections.

Resources