Getting started with your DV server


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  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access

Overview

The following article will get you familiar with your new DV server, including the (mt) Account Center, the Plesk Control Panel or cPanel, our world-renowned support department and the rest of the (mt) tools that come with your new service.


CloudTech Can Help!
(mt) Media Temple offers assisted site migrations via CloudTech, our premium services division. To learn more, please click here.


Plesk Control Panel

Set Plesk admin password

For obvious security reasons, we do not include your Plesk admin password with your Service Activation Letter. Instead, log into your Account Center to set the password to gain access to Plesk. Please read this article for step-by-step details: How can I change my Plesk admin password?

Initial Plesk set up

Next, you'll need to set up Plesk. For detailed instructions, please see: Plesk first-time setup.

Plesk Migration Manager

If you have hosting elsewhere that uses Plesk, cPanel, or Ensim, the built-in migration manager will make moving your domains over to this new server a breeze! Please see this article for more details: Using the Plesk Migration Manager.

Create your subscription

The Plesk 11 control panel uses webspaces or "subscriptions" to manage access to your domains and various control panel features. For instructions, please see: Create your webspace or subscription.

Add your domain in Plesk

You can add a domain to a subscription, add new domain as its own subscription, or add a domain alias. For instructions, please see: Add or delete domains and domain aliases in Plesk.

If your domain will be using (mt) Media Temple nameservers, you'll also need to add the domain to your server via the Account Center. See this article for details: How do I add a domain or subdomain to my server? Be sure to have your registrar point your domain to:

NS1.MEDIATEMPLE.NET
NS2.MEDIATEMPLE.NET

Migrate your site

We recommend reading this article before proceeding with your migration: Migrating your websites to the DV server.

Create email accounts

This article explains how to create email users in Plesk on your DV and how to access your email through webmail. We also have an auto mail config tool that will set up your email account on your favorite email client.

cPanel + WHM

Set WHM root password

For obvious security reasons, we do not include your WHM root password with your Service Activation Letter. Instead, log into your Account Center to set the password to gain access to WHM. Please read this article for step-by-step details: How do I change my WHM root password?

Initial cPanel with WHM set up

Next, you'll need to configure your server. For detailed instructions, please see: cPanel first-time setup.

Creating a new cPanel account

cPanel uses webspaces to manage access to your domains and various control panel features. For instructions about creating a new account and webspace for your domain, please see: Creating a new cPanel account. When you create a new cPanel account, This will create an account with email, FTP

Create email accounts

This article explains how to create additional email users in cPanel on your DV and how to access your email through webmail. We also have an auto mail config tool that will set up your email account on your favorite email client.

Resources

Snapshot Backups

Can't decide what you need to back up to be safe? How about everything? The Snapshot Backups add-on allows you to make a bit-by-bit backup of your DV with a few simple clicks. We'll even store the backups in our data center transparently through your control panel. This tool is indispensable for anyone who is ready to go live with their websites and cannot afford costly downtime due to unexpected surprises.

Need finer control? cPanel already includes a per-domain backup tool with automatic scheduling. For more information, please see: DV Backup Options.

24/7/365 Support

We are a true 24/7/365 company. What this means to you is that you have total, around-the-clock access to our renowned Customer Support Department. It's all part of our support promise. Contact us anytime to be connected to our support center, based entirely out of our Los Angeles, California headquarters. You'll be happy to speak with what we consider the best support personnel in the industry.

Secure Online Support

From your Account Center, you can open a support chat or submit a support request for your specific question. 

Phone Support

To reach us via telephone, give us a toll-free call at (310) 841-5500. Outside of the USA? We have international numbers that you can use to reach us, and you can also connect with us via Skype.

(mt) Account Center

The Account Center is (mt)'s all-in-one hosting control panel and account management center. The Account Center is custom-tailored to fit the needs of the modern webmaster. Quick and easy access to powerful controls such as rebooting your server, managing DNS zones, and setting your root password. The single source for all your support requests, billing inquiries and more!