How do I view my chat history?


  • Applies to: All Service Types
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: AccountCenter access

Overview

(mt) Media Temple now offers live chat support in the Account Center. This article provides instructions on how to access your chat history.

Please keep in mind that chat history refreshes every 30-minutes. If you don't see your history, please check back.

Instructions

    1. Log into your AccountCenter.
    2. On the top right of your screen, click on Support. Then click Support Center.

      ac-1.png

    3. Once in the Support Center, click on Chat History.

      ac-2.png

    4. A list of previous chats will be shown. Locate the desired chat. Then click on View Chat.

      ac-3.png

Resources