How can I update my email settings in Outlook?


  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Outlook access
  • Applies to: Shared Hosting
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Outlook access
  • Applies to: Legacy DV & VPS Hosting
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Outlook access
  • Applies to: VPS Hosting
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Outlook access

Overview

Outlook is a third-party email client that can be installed to a computer device to check and access Media Temple email accounts. On occasion, you may find the need to update the settings in this program (ie: new password, connection issues, etc). This guide will provide information on how to update the Outlook settings for your Media Temple server.

This article is primarily for Outlook version 16.16.5 (64-bit) on Sierra (OSX 10.12.32). Your version of Outlook may vary depending on the version of Mac OSX you are using.

READ ME FIRST
This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.

Before Starting

This guide is intended for those who've already configured an email user to Outlook, and ONLY want to update the existing settings. If you are looking for instructions on how to configure a user for the first time, we have an article better suited for your needs:

Instructions

  1. In the upper-left hand corner, select Outlook. Then select Preferences...

    O-1.png

  2. A pop-up menu should appear. Select Accounts.

    O-2.png

  3. A list of your available accounts will be on the left. Select the desired email account, and you will have the option to update your email address, passwords, server, or port numbers.
    • To update your Outgoing server settings, select the More Options... button

      O-3.png

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