CloudTech Security Pack


  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: Variable
    • Tools Required: AccountCenter Access
  • Applies to: All DV
    • Difficulty: Easy
    • Time Needed: Variable
    • Tools Required: AccountCenter Access

Overview

The CloudTech Security Pack service is a new suite of comprehensive site security tools to help protect your website from the web's many threats. This protective suite includes the following features:

  • Proactive Security Monitoring: CloudTech schedules automated server-side scans, with detailed reports available directly in your Account Center.
  • Alerting: Any malware incidents detected by CloudTech are immediately brought to your attention via support request. Detailed security scan results are available through a Security tool in the Account Center.
  • Security Cleanup: If your site is compromised, CloudTech experts can perform a cleanup similar to the On-Demand Malware Cleanup service.

Check out this video for additional insight:

Frequently Asked Questions 

What is included with each level of service for the CloudTech Security Pack?

The table below shows exactly which services are offered for the Security Pack and the Premium Security Pack.

  Security Pack Premium Security Pack
Number of Sites Covered 5 5
Malware Scans Yes Yes
Site Vulnerability Scans Yes Yes
Blacklist Scans Yes Yes
Automated Malware Removal Yes Yes
Instant Alerts Yes Yes
Malware Cleanups Standard (within 3 days) Expedited (within 1 day)
Web Application Firewall - Yes
CDN - Yes
Price $49/month $150/month

My site is hacked! Can I sign up for a new CloudTech Security Pack to fix it?

The CloudTech Security Pack is a proactive solution intended to protect your websites from intrusion. However, if your site is already compromised, we can clean it up as part of the Security Pack as long as you commit to three months of service. You can also purchase a one-time Malware Cleanup service.

What happens when I sign up for the CloudTech Security Pack?

After you complete our initial questionnaire, our CloudTech experts will reach out to you to set up your daily security scan and will provide a free security audit to search for common security vulnerabilities.

What kind of exploits can CloudTech clean up if I get hacked?

Our service scans and cleans a wide range of exploits, including JavaScript, iFrame, and PHP injection. For more details on the one time Malware Cleanup service (included with your Always-On subscription), please see this article.

What if I need Security Pack services for more than one domain?

By default, the CloudTech Security Pack covers up to five domains. Coverage for additional domains is available for $5 per domain.

How do I order the CloudTech Security Pack?

The CloudTech Security Pack may be purchased directly through your AccountCenter or via this link.