How can I change my email password?


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  •  Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access
  • Applies to: G Suite
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Plesk administrator access
  • Applies to: DV 4.0
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Plesk administrator access

Overview

Whether you're doing your every-six-months security update, troubleshooting an email problem, or just feel like typing something different when you log in, you will occasionally need to update your email password. This article provides step-by-step instructions for doing just that.

This guide will show a Server Administrator how to change the password for their Email Users.

TIP:

  • Email users can change their own password via uControl or webmail. Note that using either webmail or uControl to change a password requires that you know your current password and are able to log in. 
  • Please remember to use strong passwords. For more information, please read: Strong password guidelines.

Grid

  1. Log into your Media Temple Account Center.
  2. Click on the blue ADMIN button associated to your Grid server.

    grid1.png

    • Grid Personal, Pro, Eite: Under SERVER SETTINGS, click on Add/Edit Users.

      GP-2.png

    • (gs) Grid Service, Grid Lite: Under EMAIL, click Add/Edit Email Users.

      GS-2.png

  3. Click on the G-4.png icon associated to your desired user.

    G-3.png

  4. Click CHANGE PASSWORD.

    G-5.png

  5. Enter your new password twice. Be sure to use a strong password.

    G-6.png

  6. Then click UPDATE USER to save your edits.

G Suite

  1. Log into your Media Temple Account Center.
  2. Scroll down to the G SUITE section of your account.
  3. Click on the blue ADMIN button associated to your desired domain.

    suite1.png

  4. Click on your desired user.

    GS-1.png

  5. Enter your new password twice. Be sure to use a strong password.


    GS-2.png

  6. Click SAVE CHANGES to save your edits.

Plesk

The following guide was created with a server using Plesk Obsidian (18.0.24)

  1. Log into the Plesk Control Panel for your domain.

    p-1.png

    If you log into Plesk with the admin user, you will be in the Server Administration Panel by default. To get to the Control Panel, click on Domains, then on the Control Panel link next to your domain.

    You can also create a user that will log into the Control Panel by default, which will save you a few clicks on day-to-day webmaster tasks. See Control Panel user.

  2. Click on the Mail Accounts tab.

    p-2.png

  3. Click on your email address.

    p-3.png

  4. Enter your new password twice. Be sure to use a strong password.

    p-4.png
  5. Click OK to save your edits.

cPanel

The following guide was created with a server using the cPanel theme "paper_lantern."

  1. Log into the cPanel account for your domain.
  2. Click on Email Accounts.

    cp-1.png
  3. Click the MANAGE tab that is associated to your email account.

    cp-2.png
  4. Input your new password. Be sure to use a strong password

    cp-3.png
  5. Scroll to the bottom and click the UPDATE EMAIL SETTINGS button.

    cp-4.png