Disk Quota Exceeded errors in emails


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  • Applies to: DV
    • Difficulty: Easy
    • Time: 10
    • Tools needed: Plesk administrator access
  • Applies to: DV 4.0
    • Difficulty: Easy
    • Time: 10
    • Tools needed: Plesk administrator access

Overview

This error occurs when you have a disk quota for an account exceeded or one of your email users no longer has enough space for the message being sent to them.

Symptoms

  • You can no longer receive emails.
  • Emails bounce with a Disk Quota Exceeded error.
  • Webmail stops working.
  • Cannot upload using FTP, et cetra.

Instructions

  1. Log into your Plesk Control Panel.

  2. Click on the Mail tab at the top.

  3. Your list of email addresses are listed.

  4. Select your email address.
  5. Under the Mailbox section, tick the radio button for "Set the mailbox size as defined..." This will set the mailbox size as default.

  6. Click the OK button to save your changes.

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