How to Set Up O365 DNS on Media Temple


  • Applies to: All SERVICES
    • Difficulty: Easy
    • Time Needed: 5
    • Tools Required: AccountCenter access

Overview

This tutorial will show you how to edit your DNS zone file to point to Office 365. O365 is Microsoft's subscription based productivity suite. In order to use 0365 for email you'll need to create specific entries in your DNS zone file.

  • Typically it takes about 15 minutes for DNS changes to propagate, but it may take up to 24 hours. DNS Propagation refers to the time for any DNS changes to transmit across the Internet. Your O365 service may not be 100% available during this time. 

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.

Instructions

1. Begin by logging into the AccountCenter

2. Click on Domains and then select the domain that you would like to point to O365.

O365DNS_1.png

3. Click Edit DNS Zone File in the DNS & Zone Files box.

O365Point2.png

4.Now, use the Add Row button to create 9 blank records.

O365Point3.png

5. Add the data from the table below. To avoid any issues, make sure that you add all of this information in the format depicted here.

Name Type Data
autodiscover CNAME autodiscover.outlook.com
lyncdiscover CNAME webdir.online.lync.com
msoid CNAME clientconfig.microsoftonline-p.net
sip CNAME sipdir.online.lync.com
  MX 10 yourdomain-com.mail.protection.outlook.com
  TXT MS=msXXXXXXXX
  TXT v=spf1 include:spf.protection.outlook.com -all
_sip._tls SRV 100 1 443 sipdir.online.lync.com
_sipfederationtls._tcp SRV 100 1 5061 sipfed.online.lync.com

  • There are two values that need to be replaced with unique information. Replace yourdomain-com with your domain in that format. Also replace XXXXXXXX in your first TXT record with your unique code. If you need assistance, Microsoft has an article located here that can help you find this information. 
  • Note that neither the MX or TXT records have anything in the name field.

  • The AccountCenter will automatically place a period at the end of each record. This is normal and will not cause an issue.

 Once you’ve entered each of the records, click on Save Changes and that’s it!