Installing a Standard SSL Certificate from Media Temple


  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access
  • Applies to: Managed WordPress Hosting
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access

Overview

The following article provides information on how to install an SSL that has been purchased through (mt) Media Temple. If you wish to purchase an SSL from Media Temple, feel free to visit our website at https://mediatemple.net/services/ssl/ for detailed instructions on how to place an SSL order click on the article below:

If you've purchased an SSL from a third-party provider, you will want to refer to a different set of instructions which can be found below:

Instructions

Step 1 - Automated installation

This option can be used if your domain has been added to your Media Temple account.

  1. Sign into the Account Center.
  2. From the Overview page, scroll down to the Add-On Services section. Then click on the Manage button next to the SSL certificate.
    ac-3.png
    ac-1.png
  3. Click on Install/Reinstall SSL Certificate.
    ac-2.png
  4. Click the Install button associated to your server.
    dv-1.png
  5. A message should prompt to let you know installation was completed.
    dv-2.png

After installing through the Account Center, you will want to log into Plesk or cPanel to ensure your site is using the newly installed SSL.

Step 2 - Plesk

The following screenshots are taken from a server using Plesk Obsidian (18.0.26).

  1. Sign into the Plesk Control Panel for your domain.
  2. Click on Hosting Settings.
    plesk-1.png
  3. Click on the Certificate drop-down and select your certificate.
    plesk-2.png
  4. Scroll to the bottom and click  plesk-3.2.png.
  5. That's it! Your SSL should now be successfully installed.

Step 2 - cPanel

For cPanel, there typically should not be additional steps required for your install. However, if you wish to check your server to be certain the install was successful, you can do so by logging into the cPanel account for your domain. The following screenshots are taken from a server using the cPanel theme (paper_lantern).

  1. Log into the cPanel account for your domain.
  2. Click SSL/TLS.
    cpanel-1.png
  3. Click Manage SSL Sites.
    cpanel-2.png
  4. Click Certificate Details.
    cpanel-3.png
  5. The certificate details here should match the SSL in your Account Center.
    cpanel-5.png
  6. That's it! Your SSL should now be successfully installed.

Alt Step 1 - Manual installation

This option can be used if you are experiencing difficulties with automatic installation, or simply prefer to manually install your SSL.

  1. Sign into the Account Center.
  2. From the Overview page, scroll down to the Add-On Services section. Then click on the Manage button next to the SSL certificate.
    ac-1.png
  3. Click on View/Download Certificate Info.
    ac-2.1.png
  4. Keep a note of the Private Key, SSL Certificate, and CA / Chain Certificate information as this will need to be copy/pasted into cPanel or Plesk for manual installation.
    ac-3.1.png

Alt Step 2 - Plesk

The following screenshots are taken from a server using Plesk Obsidian (18.0.26).

  1. Sign into the Plesk Control Panel for your domain.
  2. Click on SSL/TLS certificates.
    man-plesk-1.png
  3. Click man-plesk-fix-1.png.
  4. Click  man-plesk-fix-2.png.
  5. Input a name for your certificate.
    man-plesk-4.png
  6. Copy/Paste the Private Key, SSL Certificate, and CA Certificate from your Media Temple account, into each associated box in Plesk.
    man-plesk-5.png
  7. Click  man-plesk-6.png.
  8. Return to the Plesk Control Panel for your domain.
  9. Click on Hosting Settings.
    plesk-1.png
  10. Click on the Certificate drop-down and select your certificate.
    plesk-2.png
  11. Scroll to the bottom and click  plesk-3.2.png.
  12. That's it! Your SSL should now be successfully installed.

Alt Step 2 - cPanel

  1. Log into the cPanel account for your domain.
  2. Scroll down to Security. Then click SSL/TLS.
    cpanel-1.png
  3. Click on Manage SSL Sites.
    cpanel-2.png
  4. Click on the drop-down and select your domain.
    man-cpanel-0.png
  5. Copy/paste the Private Key, SSL Certificate, and CA Certificate into each associated box.
    man-cpanel-1.png
  6. Then click man-cpanel-2.png.
  7. A message should appear to inform you if the SSL was installed successfully.
    man-cpanel-3.png
  8. That's it! Your SSL should now be successfully installed.

Instructions

Automated Installation

This option can be used if your domain has been added to your Media Temple account.

  1. Log into your Media Temple account.
  2. From the Overview page, scroll down to the Add-On Services section. Then click on the Manage button next to the SSL certificate.
    ac-3.png
    ac-1.png
  3. Click Install / Reinstall SSL Certificate.
    ac-2.png
  4. Click the INSTALL button associated to your Grid server.
    grid-1.png
  5. A pop-up message will appear to let you know that the current SSL (if any) will be removed and replaced with this new SSL. Click OK to continue.
    grid-2.png
  6. That's it! Your SSL should now be successfully installed. You may need to wait a few minutes for your SSL install to propogate.
    grid-3.png

Manual Installation

This option can be used if you are experiencing difficulties with automatic installation, or simply prefer to manually install your SSL.

  1. Log into your Media Temple account.
  2. From the Overview page, scroll down to the Add-On Services section. Then click on the Manage button next to the SSL certificate.
    ac-3.png
    ac-1.png
  3. Click on View/Download Certificate Info.
    ac-2.png
  4. Leave this page open, as we will need to copy & paste this information later.
    ac-3.1.png
  5. Open a new tab/window to your Overview page.
    man-grid-1.png
  6. To manually install your SSL:
    • For Grid Personal, Pro, and Elite:
      • Click on the blue ADMIN button associated to your Grid.
        man-grid-2.png
      • On the left-hand side, look for SITES. Then click on your domain name.
        man-grid-new-1.png
      • Click on SSL Options.
        man-grid-new-2.png
    • For (gs) Grid Service, Grid Lite:
      • Click on the the domain you wish to install the SSL to.
        man-grid-old-1.png
      • Click on Manage SSL Certificate Options.
        man-grid-old-3.png
  7. Click on IMPORT CERTIFICATE.
    man-grid-new-3.png
  8. Copy & Paste the certificate information from the page that we had left open earlier.
    man-grid-new-3.5.png
  9. Click man-grid-new-4.png.
  10. That's it! Your SSL should now be successfully installed.

Instructions

Automated Installation

This option can be used if your domain has been added to your Media Temple account.

  1. Log into your Media Temple account.
  2. From the Overview page, scroll down to the Add-On Services section. Then click on the Manage button next to the SSL certificate.
    ac-1.png
  3. Click Install / Reinstall SSL Certificate.
    ac-2.png
  4. Click the INSTALL button associated to your Managed WordPress server.
  5. Due to propagation, you may need to wait up to 24-48 hours for the changes to reflect in a web browser.
    mwp-2.png
  6. That's it! Your SSL should now be successfully installed.

Still having trouble installing your Media Temple SSL Certificate? Feel free to contact our 24/7 Support Team!