Renewing an SSL certificate from Media Temple


  • Applies to: All Service Types
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access

Overview

For customers with an existing SSL certificate prior to October 2012

  1. If you plan to renew your SSL certificate with (mt), then you will need to update the email alias/email forwarder so it points it to an email address that you have access to, instead of "hostmaster@mediatemple.net". For more information on how to change this for your service, please review the following KnowledgeBase article:
  2. With the email alias/email forwarder properly adjusted, you will receive an email. The email will contain a link to review and approve the actual issuing of the certificate.
  3. Once you have approved the request, your renewal will begin to process and the SSL certificate will be accessible via the Account Center.
  4. For most services, the following steps may be used to install your SSL Certificate. 
    • Log into the Account Center
    • From the Overview page, scroll down to the Add-On Services section and click on the Manage button to the right of your existing SSL that you wish to renew.
    • Click the Install/Reinstall SSL Certificate option.
    • Click the Install button.
  5. If your SSL certificate is being used on a DV server running Plesk 10.2 or earlier, DV Developer or (ve) Server, then the certificate needs to be installed manually. For more information regarding installing an SSL certificate on a DV server, please review the following KnowledgeBase article:

For customers with a SSL certificate purchased after October 2012

  1. If you plan to renew your SSL certificate with (mt), verify your email alias/email forwarder still points to the correct approval email address that you used when you ordered your SSL certificate. For more information on how to check this for your service, please review the following KnowledgeBase article:
  2. You will receive an email. The email will contain a link to review and approve the actual issuing of the certificate.
  3. Once you have approved the request, your renewal will begin to process and the SSL certificate will be accessible via the Account Center.
  4. For most services, the following steps may be used to install your SSL Certificate. 
    • Log into the Account Center.
    • From the Overview page, scroll down to the Add-On Services section and click on the Manage button to the right of your existing SSL that you wish to renew.
    • Click the Install/Reinstall SSL Certificate option.
    • Click the Install button.
  5. If your SSL certificate is being used on a DV server running Plesk 10.2 or earlier, DV Developer or (ve) Server, then the certificate needs to be installed manually. For more information regarding installing an SSL certificate on a DV server, please review the following KnowledgeBase article:

Additional Resources