Domain Registration: Auto-Renewal, Hold, and Redemption


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  • Applies to: All Services
    • Difficulty: Easy
    • Time Needed: 5
    • Tools Required: NA

Overview

The following article contains information on renewing domain registrations. If you require  information on registering a new domain, feel free to review the article below.

Auto-Renwal

So long as the payment information on the account is up to date, (mt) Media Temple domains are set for auto-renewal and do not require any action. A renewal email will be sent to the Account Owner's primary email to provide notice for the upcoming renewal:

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It is recommended you review your payment information to ensure that no interruptions of your services occur. To confirm payment information is up to date, navigate to the Billing section of your (mt) Media Temple account. You may also feel free to contact Support by opening a support request, starting a chat, or by calling us at 1.310.841.5500.

Expiration Timeline

IMPORTANT NOTES:

  1. For expired domains, we highly recommend you contact Support directly to ensure that the renewal is manually processed quickly and correctly.
  2. The redemption fee is $80.00 USD (current as of Oct 11, 2021). This fee is applied in addition to your standard renewal price.
  3. If a domain enters auction and has an active bid, it may no longer be possible for Media Temple Support to retrieve the domain through regular redemption channels. Customers will need to create an account through the domain auction and place a bid themselves.
Days after domain expiration What happens What can you do?
Day 1 We will attempt to auto-renew the domain Domain can be manually renewed at the standard renewal price.
Day 5 We will attempt to auto-renew the domain. If renewal fails, we park the domain name. This means DNS is interrupted and your email/website will stop working. Domain can be manually renewed at the standard renewal price.
Day 12 Our final attempt to auto-renew the domain. Domain can be manually renewed at the standard renewal price.
Day 19 Domain is put on hold. Domain can be manually renewed with applicable redemption fee.
Day 26 Domain is put up for expired domain auction You can manually recover your expired domain name with applicable redemption fee, or place a bid on the domain through auction.
Day 30 If there are no active bids on the domain, it will remain in your account in Expired status.

If there are no active bids: You can manually recover your expired domain name with applicable redemption fee, or place a bid on the domain through auction.

If there are active bids: Normal renewal cannot be done and you must bid for the domain.

Day 36 Domain enters final closeout auction.

If there are no active bids: You can manually recover your expired domain name with applicable redemption fee, or place a bid on the domain through auction.

If there are active bids: Normal renewal cannot be done and you must bid for the domain.

Day 41 Final closeout auction ends.

If there are no active bids: You can manually recover your expired domain name with applicable redemption fee, or place a bid on the domain through auction.

If there are active bids: Bidding is now over.

Day 42 If there were no successful auction bids or backorders, the domain is removed from your account and returned to the registry You'll no longer be able to bid on or renew your domain name. You may be able to register the domain after the registry has released it. We're unable to advise on when the registry might release a domain for registration.

Please keep in mind that although the chart above is a fairly accurate depiction of a domain's expiration timeline, there can be cases where the precise number of days may vary. As such, it's important to have domain renewals processed as quickly as possible to avoid unwanted fees or the potential loss of a registration.

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