How do I view my chat history?

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  • Applies to: All Services
    • Difficulty: Easy
    • Time Needed: 5
    • Tools Required: Account Center access


(mt) Media Temple offers live chat support in the Account Center. Should you wish for a transcript of a previous chat, please log into the (mt) Media Temple account where the chat was initiated from, and contact our support team by creating a support request, opening a support chat, or by calling us at 1.310.841.5500. We would be happy to provide you with a copy of that information.

To assist us in producing the transcript as quickly as possible, please provide us with: the approximate date/time of the chat, subjects that were discussed during the chat, and the name of the agent spoken to.