(mt) Media Temple takes security very seriously.
When contacting (mt) for support, you will need to provide a Support PIN generated in your Media Temple account.
Our policy is to not provide any account details to any non-authorized contact that contacts us. If you would like to add an authorized contact, please follow the instructions at: Adding and modifying Contacts.
To learn how to generate a Support PIN, please read: How can I generate a Support PIN?