As a customer-first company, we are constantly leveraging our customers’ feedback to address their evolving hosting needs with a premium experience. Our award-winning customer support exemplifies our customer-centric philosophy.
We are very proud to report that our tradition of excellence in customer support continues with our team being presented last Friday with two Stevie® Awards – the Stevie Awards are the world’s top customer service awards. The team scooped a Gold Stevie Award in the Office Customer Service Team of the Year – Technology Industries category, thus validating their joined efforts with our in-house Business Intelligence team to leverage a data-driven approach and gain greater insights into our customers’ needs. They were also awarded a Silver Stevie Award in the Best Use of Technology in Customer Service – Computer Services and Computer Software category.
It’s an honor to be recognized by the Stevie Awards. We owe a tremendous amount of gratitude to B.I. Manager Van Yancey and B.I. Developer Wesley LeMahieu for their tireless work on our business intelligence and Matrix platforms.
– T.J. Stein, Sr. Director of Customer Support
In four years, the Media Temple customer service team has officially taken home no less than 10 Stevie Awards – a true testament to their commitment to always putting our customers first. Congratulations to all!