There are four essential feature differences:
DV Dedicated is configured exactly like the DV or DV Developer except that it hosts only one customer. Each DV Dedicated is a single-tenant box with 64GB of RAM and all resources on the box are allocated to you. If you need a high performance server with total resource allocation, DV Dedicated is the solution.
A DV delivers performance comparable to a dedicated server, plus additional capabilities due to virtualization, making it more cost-effective. The Power Panel included with each DV allows you to stop, start, and reboot your server directly through your web browser. Using the optional Snapshot Backup add-on before performing delicate system administration tasks allows you to instantly revert back to your snapshot if your changes do not work out. The Power Panel also allows you to automatically re-provision your DV server to the state it originally came in at anytime. If you are a developer, you can also access many of these features through our API.
On DV, resources are isolated from everyone else on the server. You also get additional ability to burst beyond your guaranteed resources. This design ensures you never have to worry about other customers impacting the performance of your web applications.
In a shared hosting environment, your websites constantly compete with hundreds, perhaps even thousands, of other customers' websites for the same pool of server resources. Shared hosting environments have some limits on your ability to customize server software and install new applications. With a DV, you have access to the root level, so you can customize existing applications and install new ones at anytime.
Contact our Sales Team, who can help explain the differences in more detail and help you decide which solution is best for your needs.
Some hosting companies might call it one, but we don't like to get caught up with buzzwords. We think of it as a very scalable, high-performance VPS (virtual private server).
Our Sales Team can explain the differences and help you decide which solution is best for your needs.
It’s incredibly easy. Feel free to start small and grow big, or the other way around. Regardless of your service level, integrated account controls and instant provisioning give you the power to choose the level of resources you need, and the freedom to change your mind. Once you have a DV account, just visit your AccountCenter to make any changes.
We like to reserve extra resources on each host machine. In almost all cases, we can accommodate upgrades without a migration. In rare cases when a migration may be necessary, automation will be used to minimize downtime.
Yes, you are more than welcome to migrate to a DV Developer server. However, we currently do not offer migration tools. You will be responsible for migrating your content, including email and databases.
Yes, our premium migration service is called CloudTech, and it is available as an add-on to your (mt) account. CloudTech migration specialists can move your sites, domains, and applications to (mt) for you--it is fast, easy, and we do all the work. Other premium managed care services such as on-demand server tuning and on-call hosting support may also be available. See our CloudTech page for more information and ordering instructions.
In addition, some articles published in our KnowledgeBase can help you make decisions before starting a migration, and for reference during and after. We also encourage you to consult with helpful and capable members of the community via the (mt) Forums.
Scale your DV with the touch of a button, without any complicated migrations. Automated, 24/7/365 upgrades are just a few clicks away in your AccountCenter, with most upgrades occurring instantly with no downtime. Need to scale to a monster, single-tenant box? Go big with DV Dedicated.
AccountCenter offers these options 24/7. You can up-scale DV Developer to the next resource level at any time. Add-on services such as Snapshot Backups, additional IP addresses, or the Plesk license for unlimited domains, are also available.
If you have a DV of 4GB or smaller, the up-scale typically happens almost instantaneously. Upscaling from 8GB, 16GB, or 32GB can take a bit longer, as your IP address may change and DNS is involved. Either way, the process is automated and can be initiated via the AccountCenter, which makes it VERY easy to do. Likewise, downscaling is easy and instant.
IP addresses are not elastic. If you are moving from outside of Media Temple your IP address will change. If you are moving within Media Temple a change of IP address may be required.
DV and DV Developer are provisioned in our northern Virginia data center. If you have questions please contact our Sales team.
This is difficult to predict, due to the number of factors involved. Each case will be different. Please see our KnowledgeBase article for a thorough exploration of this subject.
Most migration methods involve the purchase of new DV service while your older DV service also remains open. During this "overlap" period, both services are billable. In the event that file transfer during the migration exceeds your bandwidth allocation, the standard overage rate of $0.15/GB would apply. As always, after the old service is closed, (mt) Media Temple will pro-rate the daily cost and automatically apply any resulting credit to your account.
We manage networking for you. The only part you need to engage with is the new IP address(es) and DNS TTL settings to expedite the switch-over.
The following software is included on each DV:
See our KnowledgeBase for a complete list of installed packages.
DV comes installed with the award-winning Parallels® Plesk Panel. Plesk provides an easy-to-use interface and integrated provisioning, billing, and content management system, so you can manage all your server operations in one place. Create and maintain domains, databases, email accounts, FTP users, and more using the Plesk web interface. Access built-in webmail, statistics, and one-click installers for WordPress, Joomla, PhpBB, Magento and many more using the Plesk APS Catalog.
Yes, that would be our DV Developer plan. It gives you the additional flexibility of choosing an operating system: Ubuntu, Debian, Fedora, or CentOS. If you are not sure which plan will work best for you, our Sales Team can help you decide.
The Plesk Application Vault offers more than 200+ applications. Installation is simple and quick.
DV includes over 200 useful applications powered by the growing APS catalog. Each app can be installed directly on your sites with just a few clicks, without the configuration hassles and other complications of traditional software installs. Popular apps include:
WordPress is a state-of-the-art semantic personal publishing platform with a focus on aesthetics, web standards, and usability.
PinnacleCart is a feature-packed PHP shopping cart and website builder application.
Open source content management system and blogging engine.
Content management system and web application framework.
Yes. Root access is enabled. For security purposes, we do not send your default password via email. So, you will need to log into the AccountCenter and use the "reset" feature to create a new root password.
Absolutely. Although (mt) Media Temple cannot assist in the installation of third-party applications, you are free to install and use whatever software you wish, subject to the (mt) Terms of Service.
Some developer's tools, such as YUM, are pre-installed on DV. Others can easily be enabled via the "admin" section of the AccountCenter. These are required in order to compile and develop applications using tools such as "make" and "gcc". For a complete listing of the tools installed, see the KnowledgeBase.
Parallels Power Panel allows you to manage your virtual environments—Containers and virtual machines functionally identical to standalone servers, with their own IP addresses, processes, files, user databases, configuration files, applications, etc.—with the help of any standard Web browser on any platform. You can find more information in the Parallels Power Panel User Guide.
Virtualization technology allows the resources of a single physical server to be efficiently divided into multiple, virtual servers, each running their own operating system along with dedicated memory, processor, and storage resources. Virtualization isolates each DV environment so that any issue affecting one DV server will have no impact on neighboring DV servers. It enables us to offer multiple resource levels, so that you select and pay for only the amount that you need. Virtualization also makes it much easier for us to automatically up-scale or down-scale your resource package instantly when you click the button in the AccountCenter or access the scaling method of our API.
DV provides dedicated processor cycles, dedicated memory, and dedicated storage. So you can choose the resources you need, share nothing and control it all. Parallels Containers is the most efficient OS virtualization technology available. You can also keep a close eye on your server's performance with real-time resource statistics including memory, cpu, and network utilization available inside your AccountCenter or from the (mt) API.
There are no compromises here. Our DV Dedicated services are powered by Hewlett-Packard Proliant DL-Series machines featuring multi-core Intel Xeon processors and high-performance SCSI/SAS disk drives in a RAID-10 configuration. These servers are just plain fast.
High-grade data center equipment means less maintenance, better reliability, and more uptime. The DV platform lives in our top-tier data centers and is powered by HP server hardware and top-quality networking equipment. Which translates to better connectivity, fewer hardware failures, and a better hosting experience all around.
One common cause of server slowness is slow disk performance. Unlike most utility VPS platforms, our DV servers use only high-speed RAID-10 SAS disks built specifically for data center use. So disk performance won’t cause traffic bottlenecks on your server.
Many (mt) Media Temple customers resell hosting services, so the best place for advice is in the (mt) Forums.
It’s easy to resell (mt) Media Temple hosting on your DV. The Plesk control panel gives you the power to allocate separate resources for each client, run your own private nameservers, and brand the control panel with your company's identity. Provide each client with separate access to their own control panel while you manage all of your clients from one top level view. You can even host as many domains as you want by upgrading to an unlimited Plesk license.
The DV comes with a 100-domain license. You can easily upgrade to an unlimited license. Keep in mind that sufficient resources are also a factor. We have provided 6 levels of memory, storage, and bandwidth scalability that you can access with the click of a button: 1GB | 2GB | 4GB | 8GB | 16GB | 32GB. This way, as traffic to your sites increase, you can apply more resources to support them. Please see our product pages for pricing information.
No. We respect your business, your brand, and your customers. We recommend that you install the Plesk Billing application. We've already paid the license fee, so it is free to install and use as long as your DV is active. This way, you have control of your billing and we can stay out of the way.
Every (mt) Media Temple customer has access to around-the-clock support. You can reach us by chat, Twitter, phone, or support request. Providing you with world-class support for your hosting account is what we work on 24/7/365.
Please view the (mt) Media Temple Statement of Support for a complete breakdown of what’s covered.
Once you're a customer, you can issue support tickets quickly and easily via your AccountCenter dashboard. Our staff of support engineers are constantly monitoring support requests and respond very quickly. Not a customer yet, or unable to access your AccountCenter dashboard? We accept support requests via email, telephone, and even Twitter. You can also find lots of helpful information in our KnowledgeBase and the (mt) User Forums.
Media Temple guarantees hardware, network, and infrastructure uptime of 99.999%. If we ever fall short, you get money back. That’s the Media Temple 20/20 Uptime Guarantee.
For customers that require more than just basic support for their Media Temple websites, we would like to introduce the CloudTech service line. CloudTech is a collection of premium level support services, which includes an a-la-carte, on-demand option for DV and Grid customers, as well as an exclusive monthly subscription service for DV customers called CloudTech Always-On.
CloudTech On-Demand provides a-la-carte support, including secure data backups, help moving websites to (mt), full website performance reviews, help setting up services and apps, and much much more. With over 20 on-demand services to choose from, CloudTech On-Demand is the perfect backbone to keep your sites running optimally at all times. Learn more about CloudTech On-Demand.
CloudTech Always-On goes beyond the ordinary levels of support that most web hosting companies provide. Always-On provides DV customers with real-time proactive site monitoring, 24/7 priority response times, and your own dedicated team of in-house (mt) support engineers. Always-On is the perfect solution for webmasters who require the ultimate level of dedicated support. Learn more about CloudTech Always-On.
Every DV Developer service includes our exclusive, real-time server status system, providing you with an instant view of your server’s health. Monitor an auto-updating stream of your server’s CPU, memory, disk, load and network usage directly from the AccountCenter.
Realtime and Historical Server Status information is also available via the AccountCenter or API 24/7/365.
Every DV account comes with the Plesk Watchdog extension installed and enabled by default. Watchdog monitors your Plesk control panel services and the health of your DV. It ensures that your server is clean from malware, all services are up and running, and there is enough free disk space on the server. Watchdog scans your server for rootkits, backdoors, local exploits, and other malicious code, and it can be scheduled to run daily, weekly, or monthly. You can learn more about Watchdog on the Parallels Plesk Panel website.
Yes, (mt) Media Temple offers two types of self-managed backup options. Customers using DV Developer & DV can purchase Snapshot Backups as an add-on from Media Temple. This can be done in the AccountCenter. If you need additional help with your backup, please contact Sales to have us set it up for you.
DV customers can also run backups via the Plesk Control Panel to create, schedule, restore, download, and browse per-domain backups. This feature is available at no cost for DV customers.
Yes. The Plesk backup tool is an excellent tool when used in conjunction with the Snapshot Backups add-on. This tool is recommended to be used for more frequent backups, meaning weekly or even daily. The main purpose of this tool is to have the ability to quickly and easily recover important data for one specific domain without affecting the state of the server overall. The backup utility retains website files, email users/email box contents, and databases. This tool does not backup any server configurations. However, you do have the ability to download the created backups locally, and it offers the option to automatically move the backups to another server via FTP.
NOTE: If the Backup option is greyed out, simply open a support request from the AccountCenter.
If you have enabled the Snapshot Backup add-on, you may restore from a Snapshot Backup. Also, you may restore from your own backups that may be stored elsewhere. Otherwise you can perform a rebuild of your server via the AccountCenter, which will move everything currently in your server into the /old directory.
If you exceed the bandwidth included with your hosting plan, you will automatically be charged for the overage at the rate of $0.15 per GB. We will alert you in advance via e-mail if our monitoring system projects that you will exceed your bandwidth allocation. You may also view a report of your current and projected bandwidth use during any billing cycle directly inside the AccountCenter.
It allows for higher reliability and performance for writes. In real-world terms, it can make disk writes ten times faster, and if a system crashes, greatly reduces the likelihood of data corruption.
Yes, if you prepay for the year we will provide a 10% discount.
We accept the following payment methods: Visa, MasterCard, American Express, Discover, PayPal, or wire transfer. If you are a US customer, you may also pay by money order or check.
Please let us know if you intend to pay via PayPal, money order, check, or wire transfer so we may email you special instructions. Any payment method requiring special instructions will need to be prepaid for a year.
Utility billing is not currently an option.