Managed Hosting FAQ

I'm new to server management. Is Managed Hosting for me?

Yes! Managed Hosting from Media Temple comes with scalable VPS or Dedicated web hosting, fully managed by the web’s best premium support team. Our CloudTech specialists will monitor, optimize, and protect your server 24/7/365, so you can spend your time managing your business. It is perfect for people who are new to server management or those who would prefer spending time on your business and not your web hosting.

What is included in Managed Hosting?

Managed Hosting includes:
  • 24/7 proactive performance monitoring
  • Dedicated support hotline with priority response times
  • Security monitoring & automatic malware cleanup
  • Up to five CloudTech On-Demand credits per month (to use towards any of our 30+ CloudTech services)
  • 1GB - 64GB RAM
  • 30GB - 600GB of premium storage
  • Up to 3TB bandwidth
  • Host 100 domains (unlimited license also available)
Pre-installed software:
  • Choice of Parallels® Plesk Panel 12 or cPanel 14.42
  • CentOS 6 x86_64
  • Apache 2.2
  • MySQL 5.5
  • PHP 5.4
  • Perl 5.10
  • Python 2.6
  • Ruby 1.8
  • Postfix 2.8
  • YUM package management

Which VPS product is right for me: DV, DV Developer, or Managed Hosting?

  • Select DV Developer if you are an experienced server administrator, familiar with Linux, completely comfortable working with the command line interface, and want the freedom that comes with building your system from the ground up.
  • Select DV if you are looking for an “out of the box” VPS solution. It comes pre-installed with your choice of either Parallels® Plesk Panel or cPanel® to help administer your environment.
  • Select Managed Hosting if you are new to server management and require help along the way, or you just don’t want to spend your time managing your server.

How is Managed Hosting different from a Managed Dedicated Server?

A Managed Dedicated Server is configured exactly like Managed Hosting except that it hosts only one customer. Each Managed Dedicated Server is a single-tenant box with 64GB of RAM, and all its resources are allocated to you. Plus, you get the same CloudTech service as Managed Hosting. If you need a high performance server with total resource allocation, fully managed by the web’s best premium support team, then Managed Dedicated is the solution.

How is a Managed Hosting service different from a physical dedicated server?

Managed Hosting starts with our VPS hosting, which delivers performance comparable to a dedicated server, plus additional capabilities due to virtualization, making it more cost-effective. The Power Panel included with each VPS service allows you to stop, start, and reboot your server directly through your web browser. Using the optional Snapshot Backup add-on before performing delicate system administration tasks allows you to instantly revert back to your snapshot if your changes do not work out. The Power Panel also allows you to automatically re-provision your Managed Hosting server to the state it originally came in at anytime.

How is Managed Hosting different from shared hosting?

Managed Hosting uses our high-performance VPS hosting platform, so resources are isolated from everyone else on the server. You also get additional ability to burst beyond your guaranteed resources. This design ensures you never have to worry about other customers impacting the performance of your web applications.

In a shared hosting environment, on the other hand, your websites constantly compete with hundreds, perhaps even thousands, of other customers' websites for the same pool of server resources. Shared hosting environments have some limits on your ability to customize server software and install new applications. With a VPS service, such as our Managed Hosting, you have access to the root level, so you can customize existing applications and install new ones at anytime.

Contact our Sales Team, who can help explain the differences in more detail and help you decide which solution is best for your needs.

Is Managed Hosting considered a "Cloud Server"?

Some hosting companies might call it one, but we don't like to get caught up with buzzwords. We think of it as a very scalable, high-performance VPS (virtual private server).

I cannot decide between DV, DV Developer, and Managed Hosting. Who can help me?

Our Sales Team can explain the differences and help you decide which solution is best for your needs.

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