End Of Life

 

Hosting related technology and services develop quickly and are constantly changing. Periodically some products become antiquated or deprecated due to major enhancements and/or because a third-party vendor has discontinued support or future development.

Although (mt) Media Temple makes great efforts to maximize the life span of all its software and hardware, there are times when a product will be discontinued or reach its "end of life." Below are a list of products that are either discontinued, will be discontinued, or are no longer being offered (Existing servers will be maintained).

Product name: EOL Date: Supported: EOL Information:
(fc) Flash Communications Server on (ss) Shared Server 12-15-2008 No See below

(fc) Flash Communications Server for (ss) Shared Server

As of 09-01-2006 (mt) Media Temple ended all but core service support for the (fc) Flash Communications Server on (ss) Shared Server line of products. We are now announcing an Official End Of Life notice for the (fc) FlashCom add-on service. This includes the following products:

  • (fc) Concept
  • (fc) Junction
  • (fc) Deploy
  • (fc) Capacity
  • (fc) Shout

The Official EOL Server Sunset Date for these servers will be 12-15-2008.

Please keep in mind that this is NOT an End Of Life notice for your (ss) Shared-Server Service. This is strictly in reference to the (fc) FlashCom add-on service you have purchased and are currently using with your (ss).

Any current customers that are still on this server should prepare for a final shutdown within 30 days of the EOL date. At that point your (fc) FlashCom service will be shut down -- the data and services residing on it will no longer be accessible in any form.

  • All data-feeds and applications currently running on the server will be halted
  • The server will be taken offline permanently
  • Any incoming traffic will see the server as unavailable
  • Any related KB articles will be un-published

If you are not currently using the (fc) services with your websites we recommend you immediately submit a Request To Close the add-on service through your AccountCenter. For your convenience we have prepared a step-by-step guide on how to do this.

If you are currently using this service you may still access your files up to and following the Server Sunset Date. The (fc) FlashCom service only streams your content stored on your (ss) Shared-Server through the streaming protocol -- your files will not be touched or modified in any way, shape or form.

If you still wish or need to have this functionality, you have the following options as possible alternatives:

  1. You may stay on the (ss) Shared-Server (or take the free (gs) Grid-Service migration) and try out an Open Source alternative that may be suitable for your uses:

  2. Migrate to a (dv) Dedicated-Virtual or (dpv) Nitro Server and explore your options for a suitable custom deployment. As a courtesy, we have the following links available as possible solutions:

Should you choose to implement one of these custom configurations, (mt) Media Temple will be unable to assist in the installation, configuration, or troubleshooting of any such third-party software. We invite you to join our (mt) User Forums to connect with others and work together to find the best solutions. Find out more about joining our community.

If you should have any further questions regarding our Scope of Support, please visit the official Statement of Support page.

If you have any questions or concerns regarding this End Of Life announcement, please feel free to contact us at any time.
(ss) Shared Server with ColdFusion MX 09-01-2008 No See below

(ss) Shared Server with ColdFusion MX

As of 12-31-2006 (mt) Media Temple ended support for the (ss) Shared Server MX line of products. This includes the (ss) Shared-Server - Prepare, Mission and Launch hosting plans. The official EOL shutdown date is 09-01-2008.

Any current users that are still on this server should prepare for a final shutdown within 30 days of the EOL date. At that point your (ss) Shared Server MX service will be shut down, the data and services residing on it will no longer be accessible in any form.

  • The server will be taken offline permanently
  • All data currently on the server will be deleted
  • All backups will be deleted
  • Any incoming traffic will see the server as unavailable
  • Any email traffic will be bounced permanently

We currently do not offer any hosting products that feature the Adobe ColdFusion software suite. If you are not currently using Coldfusion with your websites we recommend getting a (gs) Grid-Service and moving your websites to it. In addition to newer versions of software, the (gs) Grid-Service also provides a clustered hosting environment at a lower cost and is much more scalable than your current (ss) Shared Server.

Please keep in mind that if you DO need ColdFusion MX functionality you will need to find a suitable host that provides this as a hosted service, or consider getting a (dv) Dedicated-Virtual or (dpv) Nitro Server and explore your options for a suitable CFML runtime engine. As a courtesy, we have the following links available as possible solutions:
Miva Merchant 06-01-2008 Core Service Only See below

Miva Merchant

As of 06-01-2008 (mt) Media Temple will stop offering new installations of the Miva Merchant software for any of our hosting platforms. This includes the (gs) Grid-Service, (dv) Dedicated-Virtual Server, and (dpv) Nitro hosting platforms. For customers that wish to have a new installation of Miva Merchant on their (mt) hosting service, the license and software is available directly from Miva to set up and use on your own. All (mt) hosting products are compatible with Miva Merchant software.

  • If you currently have Miva installed on your service we will continue to support your installation as long as it falls within the general guidelines of our support policy.
  • If you are migrating or upgrading your current service and need to move your Miva installation we should be able to accommodate your request at this time.  We will be certain to notify all of our customers individually if this policy changes in the future.
  • If you have a (gs) Grid-Service you might be interested in our 1-click installs of Magento and ZenCart, two options freely available to you for your e-commerce needs.
(dv) Dedicated-Virtual Server 3.0 02-19-2008 Yes, Migration Recommended See below

(dv) Dedicated-Virtual Server 3.0

As of 02-19-2008 (mt) Media Temple has stopped offering new installations of the (dv) Dedicated-Virtual Server v3.0 product line. Existing installations will be kept in-tact and not modified. It is recommended to migrate to the new (dv) 3.5 using the Plesk Migration Manager. Please see the following KB article for more information: http://kb.mediatemple.net/questions/241.

  • Should you be a user of a (dv) 3.0 and have experienced a fatal system error such as a compromised server or a failed upgrade attempt, you may use the "Reinstall VPS" feature in your Plesk Control Panel, under the Virtuozzo section.
  • The (dv) 3.5 includes newer versions of software including Plesk, PHP, MySQL, and CentOS. If you wish to upgrade any of this software on your 3.0 server, we highly recommend migrating to a 3.5 instead.
(cx) Complex-Hosting with Windows 01-04-2008 Core Service Only See below

(cx) Complex-Hosting with Windows

As of 01-04-2008 (mt) Media Temple has stopped offering new installations of (cx) Complex-Hosting solutions based on Microsoft Windows Server ® Technology. Existing installations will be kept in-tact and not modified. No future updates or upgrades are planned for users of this hosting platform. We currently offer no new products based on Microsoft Windows Server technology.

  • (mt) Media Temple offers equivalently-powered Linux-based hosting solutions. If you do not have a particular need to be on a Windows-based server, check out our (dv) Dedicated-Virtual Server v3.5 and (dpv) Nitro hosting platforms as a migration option.
(dv) Dedicated-Virtual Server 2.0 07-01-2007 Yes, Migration Recommended See below

(dv) Dedicated-Virtual Server 2.0

As of 07-01-2007 (mt) Media Temple has stopped offering new installations of the (dv) Dedicated-Virtual Server v2.0 product line. Existing installations will be kept in-tact and not modified. It is recommended to migrate to the new (dv) 3.5 using the Plesk Migration Manager. Please see the following KB article for more information: http://kb.mediatemple.net/questions/241.

  • Should you be a user of a (dv) 2.0 and have experienced a fatal system error such as a compromised server or a failed upgrade attempt, you may use the "Reinstall VPS" feature in your Plesk Control Panel, under the Virtuozzo section.
  • The (dv) 3.5 includes newer versions of software including Plesk, PHP, MySQL, and CentOS. If you wish to upgrade any of this software on your 2.0 server, we highly recommend migrating to a 3.5 instead.
(dv) 2.0 PHP Performance Dedicated-Virtual Server 07-01-2007 Yes, Migration Recommended See below

(dv) 2.0 PHP Performance Dedicated-Virtual Server

As of 07-01-2007  (mt) Media Temple has stopped offering new installations of the (dv) PHP Performance Dedicated-Virtual Server v2.0 product line. Existing installations will be kept in-tact and not modified. It is recommended to migrate to the new (dv) 3.5 using the Plesk Migration Manager. Please see the following KB article for more information: http://kb.mediatemple.net/questions/241.

  • Should you be a user of a (dv) 2.0 and have experienced a fatal system error such as a compromised server or a failed upgrade attempt, you may use the "Reinstall VPS" feature in your Plesk Control Panel, under the Virtuozzo section.
  • The (dv) 3.5 includes newer versions of software including Plesk, PHP, MySQL, and CentOS. If you wish to upgrade any of this software on your 2.0 server, we highly recommend migrating to a 3.5 instead.
  • The (dv) PHP Performance Dedicated-Virtual Server includes the Zend Performance Suite software. This software is no longer being offered or installed by us on any hosting platform. Should you migrate to a (dv) 3.5 you will lose the functionality of ZPS. For information on the latest products offered by Zend please visit the product vendor's website at http://wwww.zend.com/.
(dv) 2.0 Cold Fusion Dedicated-Virtual Server    07-01-2007 Yes, Migration Recommended See below

(dv) 2.0 Cold Fusion Dedicated-Virtual Server

As of 07-01-2007  (mt) Media Temple has stopped offering new installations of the (dv) Cold Fusion MX Dedicated-Virtual Server v2.0 product line. Existing installations will be kept in-tact and not modified. It is recommended to migrate to the new (dv) 3.5 using the Plesk Migration Manager. Please see the following KB article for more information: http://kb.mediatemple.net/questions/241.

  • Should you be a user of a (dv) 2.0 and have experienced a fatal system error such as a compromised server or a failed upgrade attempt, you may use the "Reinstall VPS" feature in your Plesk Control Panel, under the Virtuozzo section.
  • The (dv) 3.5 includes newer versions of software including Plesk, PHP, MySQL, and CentOS. If you wish to upgrade any of this software on your 2.0 server, we highly recommend migrating to a 3.5 instead.
  • The (dv) Cold Fusion MX Dedicated-Virtual Server includes the ColdFusion MX software created by Adobe . This software is no longer being offered or installed by us on any hosting platform. Should you migrate to a (dv) 3.5 you will lose the functionality of CFMX. For information on the latest products offered by Adobe please visit the product vendor's website at http://wwww.adobe.com/.
(as) Appliance-Server 1.0 - 2.0 09-01-2006 No See below

(as) Appliance-Server 1.0 - 2.0

As of 09-01-2006  (mt) Media Temple has ended full support of (as) Appliance-Server 1.0 - 2.0 product line. No installations are currently existing and this product has been completely replaced by the (dv) Dedicated-Virtual Server. For more information on the (dv) please visit http://www.mediatemple.net/web hosting/dv/.
(ss) Shared Server 4.0    09-01-2006 Core Service Only See below

(ss) Shared Server 4.0

As of 09-01-2006 (mt) Media Temple no longer offers new installations of the (ss) Shared Server v4.0 product line. Existing customers on this product line may continue using their server until further notice is made. Although we no longer offer new installations, we will continue to maintain and support our existing (ss) customers.

  • The space and bandwidth allocations for the (ss) will remain unchanged. Should you require more space, we highly recommend migrating to a (gs) Grid-Service.
  • As time progresses, the software versions on this platform will become obsolete. (mt) Media Temple will make a best effort to keep the software versions secure and free of vulnerabilities, however a major version upgrade will not be a part of these updates, e.g. upgrading PHP from 4 to 5. Should you need newer versions of software, we offer a free migration to the (gs) Grid-Service Lite platform, which is a (gs) Grid-Service with the same pricing as your current (ss) and less space/bandwidth than the full-on (gs).
Movable Type Hosted Edition for (ss) Shared-Servers 09-01-2006 Core Service Only See below

Movable Type Hosted Edition for (ss) Shared-Servers

As of 09-01-2006 (mt) Media Temple has stopped offering new installations of the Movable Type blogging software. Existing installations will be allowed to stay in place, however there are no plans for updates or other product enhancements. If you wish to upgrade your Movable Type, SixApart now offers a free version which you may freely install yourself. To find more information please visit the product vendor's website at http://www.sixapart.com/
Anonymous FTP access on (ss) Shared-Servers 04-26-2006 No See below

Anonymous FTP access on (ss) Shared-Servers

As of 04-26-2006 Anonymous FTP access is no longer supported on the (ss) Shared Server platform. This is due to heightened security concerns. If you wish to share files with your website viewers please set up a private FTP user or upload the needed file to your website.
FrontPage Server Extensions on (ss) Shared-Servers 04-26-2006 No See below

FrontPage Server Extensions on (ss) Shared-Servers

On 09-26-2006 Microsoft officially ended support for Frontpage Extensions for Unix. There are no plans to provide an alternative for users of Frontpage Server Extensions. If you are currently the webmaster of a site using Frontpage Extensions, we highly recommend transitioning to a different system based off of PHP, Ruby on Rails, or Django. Unfortunately, we cannot provide any support on this item.
ASP for Linux on (ss) Shared-Servers 12-31-2002 No See below

ASP for Linux on (ss) Shared-Servers

As of 12-31-2002 (mt) Media Temple stopped offering ASP for Linux on our (ss) Shared Server platform. If you need to have ASP functionality, you may purchase a (dv) Dedicated-Virtual Server v3.5 and attempt to install this software yourself. We do not provide any support on this technology at this time.
XadrA Flash socket server 12-31-2001 No See below

XadrA Flash socket server

As of 12-31-2001 (mt) Media Temple no longer provides this service.