End Of Life

 

Hosting related technology and services develop quickly and are constantly changing. Periodically some products become antiquated or deprecated due to major enhancements and/or because a third-party vendor has discontinued support or future development.

Although (mt) Media Temple makes great efforts to maximize the life span of all its software and hardware, there are times when a product will be discontinued or reach its "end of life." Below are a list of products that are either discontinued, will be discontinued, or are no longer being offered (Existing servers will be maintained).

Product Name: EOL Date: Supported: EOL Information:
Atmail 5 for the (gs) Grid-Service 06-19-2012 No See below

Atmail 5 for the (gs) Grid-Service

To provide (gs) Customers with a faster, more secure, and more powerful email experience, we are now upgrading all Atmail 5 users to the new Mail by (mt), powered by Atmail 6. All your messages, data, and contacts will automatically transfer to the new Mail by (mt) system. Upgrading can be done when logging in to the Webmail portal (if done before 06/20), any remaining users who have not logged in will be upgraded automatically on or after June 20th, 2012.

Note: RoundCube and SquirrelMail users will continue to have access to those clients from the Webmail login page.

PostgreSQL for the (gs) Grid-Service 04-01-2011 Yes, Migration Required See below

As of 04-01-2011, (mt) Media Temple has stopped offering the ability to create PostgreSQL databases on the (gs) Grid-Service. We will be removing the service entirely in the coming months. We recommend that you either install PostgreSQL on a (dv) Dedicated-Virtual or a (ve) Virtual-Environment server if you wish to continue using it.

More info on (dv) Dedicated-Virtual:
http://mediatemple.net/webhosting/dv/

More info on (ve) Server:
http://mediatemple.net/webhosting/ve/

Ruby on Rails GridContainer for (gs) Grid-Service 04-01-2011 No See below

Ruby on Rails GridContainer

As of 06-01-2011 (mt) Media Temple has ended full support of the Ruby on Rails GridContainer product. We've determined that the (ve) is a more suitable environment for this type of development.

More info on (ve) Server:
http://mediatemple.net/webhosting/ve/

More info on the Ruby on Rails GridContainer EOL process:
http://wiki/w/(gs):Ruby_on_Rails_GridContainer_EOL_FAQs

Our support agents will gladly help you activate a new (ve), and we've created a detailed guide on installing Ruby on Rails to get you started:
http://wiki.mediatemple.net/w/(ve):Install_Ruby

Django GridContainer for (gs) Grid-Service 04-01-2011 No See below

Django GridContainer

As of 06-01-2011 (mt) Media Temple has ended full support of the Django GridContainer product. We've determined that the (ve) is a more suitable environment for this type of development.

More info on (ve) Server:
http://mediatemple.net/webhosting/ve/

More info on the Django GridContainer EOL process:
http://wiki/w/(gs):Django_GridContainer_EOL_FAQs

Our support agents will gladly help you activate a new (ve), and we've created a detailed guide on installing Django to get you started:
http://wiki.mediatemple.net/w/(ve):Install_Django

(dv) Dedicated-Virtual Server 3.5 02-01-2011 Yes, Migration Required See below

(dv) Dedicated-Virtual Server 3.5

As of 2-01-2011, (mt) Media Temple has stopped offering new installations of the (dv) Dedicated-Virtual Server 3.5 product line. Any existing installations of this service must be migrated to a (dv) 4.5 as soon as possible. Please see the following KnowledgeBase article for more information on migration:

Using the Plesk Migration Manager
/http://kb.mediatemple.net/questions/241/

For more information on the (dv) 4.5, please see:
http://mediatemple.net/webhosting/dv/

Movable Type Hosted Edition for (ss) Shared-Servers

As of 03-06-11 (mt) Media Temple has ended full support of the Movable Type Hosted Edition for (ss) Shared-Servers.
(fc) Flash Communications Server on (ss) Shared Server 12-15-2008 No See below

(fc) Flash Communications Server for (ss) Shared Server

As of 09-01-2006 (mt) Media Temple ended all but core service support for the (fc) Flash Communications Server on (ss) Shared Server line of products. We are now announcing an Official End Of Life notice for the (fc) FlashCom add-on service. This includes the following products:

  • (fc) Concept
  • (fc) Junction
  • (fc) Deploy
  • (fc) Capacity
  • (fc) Shout

The Official EOL Server Sunset Date for these servers will be 12-15-2008.

Please keep in mind that this is NOT an End Of Life notice for your (ss) Shared-Server Service. This is strictly in reference to the (fc) FlashCom add-on service you have purchased and are currently using with your (ss).

Any current customers that are still on this server should prepare for a final shutdown within 30 days of the EOL date. At that point your (fc) FlashCom service will be shut down -- the data and services residing on it will no longer be accessible in any form.

  • All data-feeds and applications currently running on the server will be halted
  • The server will be taken offline permanently
  • Any incoming traffic will see the server as unavailable
  • Any related wiki articles will be un-published

If you are not currently using the (fc) services with your websites we recommend you immediately submit a Request To Close the add-on service through your AccountCenter. For your convenience we have prepared a step-by-step guide on how to do this.

If you are currently using this service you may still access your files up to and following the Server Sunset Date. The (fc) FlashCom service only streams your content stored on your (ss) Shared-Server through the streaming protocol -- your files will not be touched or modified in any way, shape or form.

If you still wish or need to have this functionality, you have the following options as possible alternatives:

  1. Migrate to a (dv) or (ve) Server and explore your options for a suitable custom deployment. As a courtesy, we have the following links available as possible solutions:

Should you choose to implement one of these custom configurations, (mt) Media Temple will be unable to assist in the installation, configuration, or troubleshooting of any such third-party software. We invite you to join our (mt) User Forums to connect with others and work together to find the best solutions. Find out more about joining our community.

If you should have any further questions regarding our Scope of Support, please visit the official Statement of Support page.

If you have any questions or concerns regarding this End Of Life announcement, please feel free to contact us at any time.
(ss) Shared Server with ColdFusion MX 09-01-2008 No See below

(ss) Shared Server with ColdFusion MX

As of 12-31-2006 (mt) Media Temple ended support for the (ss) Shared Server MX line of products. This includes the (ss) Shared-Server - Prepare, Mission and Launch hosting plans. The official EOL shutdown date is 09-01-2008.

Any current users that are still on this server should prepare for a final shutdown within 30 days of the EOL date. At that point your (ss) Shared Server MX service will be shut down, the data and services residing on it will no longer be accessible in any form.

  • The server will be taken offline permanently
  • All data currently on the server will be deleted
  • All backups will be deleted
  • Any incoming traffic will see the server as unavailable
  • Any email traffic will be bounced permanently

We currently do not offer any hosting products that feature the Adobe ColdFusion software suite. If you are not currently using Coldfusion with your websites we recommend getting a (gs) Grid-Service and moving your websites to it. In addition to newer versions of software, the (gs) Grid-Service also provides a clustered hosting environment at a lower cost and is much more scalable than your current (ss) Shared Server.

Please keep in mind that if you DO need ColdFusion MX functionality you will need to find a suitable host that provides this as a hosted service, or consider getting a (dv) Dedicated-Virtual or (dpv) Nitro Server and explore your options for a suitable CFML runtime engine. As a courtesy, we have the following links available as possible solutions:
Miva Merchant 06-01-2008 Core Service Only See below

Miva Merchant

As of 06-01-2008 (mt) Media Temple will stop offering new installations of the Miva Merchant software for any of our hosting platforms. This includes the (gs) Grid-Service, (dv) Dedicated-Virtual Server, and (dpv) Nitro hosting platforms. For customers that wish to have a new installation of Miva Merchant on their (mt) hosting service, the license and software is available directly from Miva to set up and use on your own. All (mt) hosting products are compatible with Miva Merchant software.

  • If you currently have Miva installed on your service we will continue to support your installation as long as it falls within the general guidelines of our support policy.
  • If you are migrating or upgrading your current service and need to move your Miva installation we should be able to accommodate your request at this time.  We will be certain to notify all of our customers individually if this policy changes in the future.
  • If you have a (gs) Grid-Service you might be interested in our 1-click installs of Magento and ZenCart, two options freely available to you for your e-commerce needs.
(dv) Dedicated-Virtual Server 3.0 02-19-2008 No, Migration Required See below

(dv) Dedicated-Virtual Server 3.0

As of 02-19-2008, (mt) Media Temple has stopped offering new installations of the (dv) Dedicated-Virtual Server 3.0 product line. Any existing installations of this service must be migrated to a (dv) 4.0 as soon as possible. Please see the following KnowledgeBase article for more information on migration:

Using the Plesk Migration Manager
/http://kb.mediatemple.net/questions/241/

For more information on the (dv) 4.0, please see:
http://mediatemple.net/webhosting/dv/

(cx) Complex-Hosting with Windows 01-04-2008 Core Service Only See below

(cx) Complex-Hosting with Windows

As of 01-04-2008 (mt) Media Temple has stopped offering new installations of (cx) Complex-Hosting solutions based on Microsoft Windows Server ® Technology. No future updates or upgrades are planned for users of this hosting platform. We currently offer no new products based on Microsoft Windows Server technology.

  • (mt) Media Temple offers equivalently-powered Linux-based hosting solutions. If you do not have a particular need to be on a Windows-based server, check out our (dv) Dedicated-Virtual Server v3.5 and (dpv) Nitro hosting platforms as a migration option.
(dv) Dedicated-Virtual Server 2.0 07-01-2007 No See below

(dv) Dedicated-Virtual Server 2.0

As of 07-01-2007 (mt) Media Temple has stopped offering new installations of the (dv) Dedicated-Virtual Server v2.0 product line. All customers on this product line have been migrated to a (dv) Dedicated-Virtual 4.0 service.

(dv) 2.0 PHP Performance Dedicated-Virtual Server 07-01-2007 No See below

(dv) 2.0 PHP Performance Dedicated-Virtual Server

As of 07-01-2007 (mt) Media Temple has stopped offering new installations of the (dv) Dedicated-Virtual Server v2.0 product line. All customers on this product line have been migrated to a (dv) Dedicated-Virtual 4.0 service.

(dv) 2.0 Cold Fusion Dedicated-Virtual Server    07-01-2007 No See below

(dv) 2.0 Cold Fusion Dedicated-Virtual Server

As of 07-01-2007 (mt) Media Temple has stopped offering new installations of the (dv) Dedicated-Virtual Server v2.0 product line. All customers on this product line have been migrated to a (dv) Dedicated-Virtual 4.0 service.

(ss) Shared Server 4.0    09-01-2006 No See below

(ss) Shared Server 4.0

As of 03-06-11 (mt) Media Temple has ended full support of the (ss) Shared Server v4.0 product line. All customers on (ss) Shared-Servers have been migrated to (gs) Grid-Service accounts.
Movable Type Hosted Edition for (ss) Shared-Servers 09-01-2006 No See below
(as) Appliance-Server 1.0 - 2.0 09-01-2006 No See below

(as) Appliance-Server 1.0 - 2.0

As of 09-01-2006  (mt) Media Temple has ended full support of (as) Appliance-Server 1.0 - 2.0 product line. No installations are currently existing and this product has been completely replaced by the (dv) Dedicated-Virtual Server. For more information on the (dv) please visit http://www.mediatemple.net/web hosting/dv/.
Anonymous FTP access on (ss) Shared-Servers 04-26-2006 No See below

Anonymous FTP access on (ss) Shared-Servers

As of 04-26-2006 Anonymous FTP access is no longer supported on the (ss) Shared Server platform. This is due to heightened security concerns. If you wish to share files with your website viewers please set up a private FTP user or upload the needed file to your website.
FrontPage Server Extensions on (ss) Shared-Servers 04-26-2006 No See below

FrontPage Server Extensions on (ss) Shared-Servers

On 09-26-2006 Microsoft officially ended support for Frontpage Extensions for Unix. There are no plans to provide an alternative for users of Frontpage Server Extensions. If you are currently the webmaster of a site using Frontpage Extensions, we highly recommend transitioning to a different system based off of PHP, Ruby on Rails, or Django. Unfortunately, we cannot provide any support on this item.
ASP for Linux on (ss) Shared-Servers 12-31-2002 No See below

ASP for Linux on (ss) Shared-Servers

As of 12-31-2002 (mt) Media Temple stopped offering ASP for Linux on our (ss) Shared Server platform. If you need to have ASP functionality, you may purchase a (dv) Dedicated-Virtual Server v3.5 and attempt to install this software yourself. We do not provide any support on this technology at this time.
XadrA Flash socket server 12-31-2001 No See below

XadrA Flash socket server

As of 12-31-2001 (mt) Media Temple no longer provides this service.