The ultimate support system.
Every Media Temple account comes with 24/7/365 live support from our friendly experts. For those who need a more comprehensive, subscription-based support service, we offer OttoCare. It’s like having your own dedicated IT department, on-call around the clock, right here at (mt). Let's Get Started!
OttoCare Levels of Support
|
Advanced
$500/mo. |
Pro
$1000/mo. |
Premium
$1500/mo. |
Custom
Custom price |
|
| 24/7 OttoCare Phone Hotline | ||||
| Dedicated Account Manager | ||||
| Solutions Setup Consultant | ||||
| Root Access | ||||
| Active Monitoring | 1 service | 3 services | 5 services | Custom |
| Hands-On Support Time Included | 10 hours | 20 hours | 40 hours | Custom |
| Guaranteed Ticket Response Time | 3 hours or less | 2 hours or less | 1 hour or less | Custom |
Let's get started!
We look forward to assisting you. Please fill out the form below and a Sales Representative will be in contact with you within one business day.
