The ultimate support system.
Every Media Temple account comes with 24/7/365 live support from our friendly experts. For those who need a more comprehensive, subscription-based support service, we offer OttoCare. It’s like having your own dedicated IT department, on-call around the clock, right here at (mt). Let's Get Started!
OttoCare Levels of Support
|24/7 OttoCare Phone Hotline|
|Dedicated Account Manager|
|Solutions Setup Consultant|
|Active Monitoring||1 service||3 services||5 services||Custom|
|Hands-On Support Time Included||10 hours||20 hours||40 hours||Custom|
|Guaranteed Ticket Response Time||3 hours or less||2 hours or less||1 hour or less||Custom|
Let's get started!
We look forward to assisting you. Please fill out the form below and a Sales Representative will be in contact with you within one business day.