Hi, let's set up your email client.

Enter the email address you'd like to set up.

Tell us which email client you are using.

Don't see your email client listed?

DNS for this domain name is not currently pointed at (mt) Media Temple.

Click here to read about the changes you'll need to make.

The MX records are not currently pointed at (mt) Media Temple. This tells us that this email address is probably being handled by an external email provider. These instructions will probably not work for you.

Click here to learn how to change your DNS records.

Click here to read about DNS and MX records.

Before continuing, you will need to ensure a special DNS record exists in this zone file in the Account Center. This record tells Outlook how to configure itself.

Click here to read about the changes you'll need to make.

It looks like your email account is hosted on a (dv) Dedicated Virtual Server or (ve) Server. We suggest using SSL for best security, but doing so will probably cause your email application to display an SSL Certificate warning during the setup process. If you see such a warning, it is safe to proceed and trust the certificate. If given the option, we suggest you 'always allow' or 'permanently trust' the certificate so you do not see future warnings.

Automatic set up of Mail for OSX

  1. Step one

    Download this configuration program to your computer, uncompress it, and run it.

    Download Mail.app Configurator
  2. Step two

    Click "Open" when prompted.
  3. Step three

    Enter your full name when prompted.
  4. Step four

    Your account has been created, and the Mail application is checking for new messages. You will be prompted for your password in order to proceed.
  5. All done!

    Congratulations! If you see mail in your Inbox, you're all set!

Automatic set up of Outlook 2011 for OSX

  1. Step one

    Download this configuration program to your computer, uncompress it, and run it.

    Download Outlook.app Configurator
  2. Step two

    Click "Open" when prompted.
  3. Step three

    Enter your name when prompted. After clicking 'OK', please patient while your account is configured.
  4. Step four

    After your account is configured, Outlook will check for new messages. You will be prompted for your password in order to proceed. Make sure to click "Remember this password in my keychain" or you will be prompted for your account password every time you check your email with Outlook.
  5. All done!

    Congratulations! If you see mail in your Inbox, you're all set!

Automatic set up of iPhone/iPod Touch/iPad

Download your personalized auto-config on your device:

QR Code:

Link:

Get Config File

Text message:

Step one

Once the file is downloaded, tap 'Install'.

Step two

Tap 'Install Now'.

Step three

Enter your name.

Step four

Enter your password.

Step five

Tap 'Done' and you're all set!

Automatic set up instructions for Thunderbird.

  1. Step one

    Open Thunderbird and click "Create a new account".
  2. Step two

    Enter your name (as you wish it to appear when you send email), email address, and the password for your email account. Click "Continue".
  3. Step three

    Thunderbird will detect the proper settings. Click "Create Account" to finish.
  4. All done!

    You should see your new account listed in Thunderbird. All set!

Manual set up instructions for Thunderbird

  1. Step one

    Please follow the instructions in the (mt) KnowledgeBase to set up Thunderbird.

    Thunderbird setup instructions

Automatic set up of Outlook 2007 for Windows

  1. Step one

    Open Outlook 2007 and add choose the Tools > Account Settings... menu item
  2. Step two

    Choose the Email tab and then click on the New button.
  3. Step three

    Make sure to choose the IMAP/POP account type and click Next.
  4. Step four

    Fill in your full name, email address, and password.
  5. Step five

    Make sure "Manually configure server settings" is not selected. Then click Next.
  6. Step six

    Email settings are automatically discovered and your account is now set up.

Automatic set up of Outlook 2010 for Windows

  1. Step one

    Open Outlook 2010 and click on File, and then Info, and then Add Account.
  2. Step two

    Now enter your full name, your email address, and your password. Then click Next.
  3. Step three

    You may encounter an SSL warning for the "autodiscover" service. This is expected. Click "Yes".
  4. Step four

    If your user name and email are correct, you can click "Finish" and start using this email account.

Manual set up instructions for Android devices

  1. Android devices currently do not support automatic configuration.

    Follow this guide to set up your device: Email setup for Android devices

General email set up guide

  1. Our email products will work most any email client out there. We are sorry that the email client you are interested in is not listed.

    This KnowledgeBase article should be able to help you with any of the details that you will need to set up your email client.

    General email configuration instructions.

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