Manual Payment Methods


  • Applies to: All Service Types
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access

Overview

Most (mt) Media Temple accounts are set up for automatic payments from the primary credit card on file. This means anytime a charge occurs on the account, the primary credit card will be charged. The other options to make manual payments are PayPal and credit card.

Instructions

  1. Log into the Account Center.
  2. From the Billing tab, select Make a Payment.
    ac_mainmenu_billing
  3. Once you have chosen Make a Payment, you will the see following screen. On this screen, you are able to choose to pay the current balance or a different amount. The options to complete the payment are the primary credit card on file, a different credit card, and PayPal or PayPal eCheck.

PayPal or PayPal eCheck

PayPal payments can be made in the Account Center. However, at this time, automatic payments are not available. The following screen will be seen after selecting PayPal and clicking the Make a Payment button in the Account Center:

You will now enter your PayPal email address and password to login so that you can complete the process for your payment.

Credit Card

To complete a credit card payment in the Account Center, please click the corresponding radial button in Figure 2 above and you have the options of the primary credit card on file or a different card.

Other Manual Payments

Three other manual payment types are available, which are Check/Money Order (for US customers only), ACH, and Wire Transfer.

Check/Money Order

Physical checks and money orders can be sent to our mailing address. 

Please send check payments to:

Media Temple, Inc
P.O. Box 732842
Dallas, TX 75373-2842

Overnight/Courier Address:
JPMorgan Chase (TX1-0029)
Attn: Media Temple Lockbox 732842
14800 Frye Road, 2nd Floor
Ft. Worth, TX 76155

Please make sure to include your account number or primary domain on the memo section of the check. Check payments will be processed in a timely manner once we receive the payment in the mail.

ACH Payments

You can also send payment via ACH using the following information:


Media Temple, Inc
JPMorganChase Bank
270 Park Avenue
New York, NY 10017
ABA Number – 124001545
Account Number – 712190078
Payment Details – (Please include your account number for reference)

Wire Transfer

Wire transfer payment can be processed with the bank of your choice and our bank. A $15.00 fee is added by (mt) Media Temple for any wire transfer payments, in addition to any charges by your financial institution. To remit payment by wire transfer, please use the following information:

Media Temple, Inc
JPMorganChase Bank
270 Park Avenue
New York, NY 10017
ABA Number – 021000021
SWIFT Code – CHASUS33
Account Number – 712190078
Payment Details – (Please include your account number for reference)

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