We scan site files and FTP directories on up to five of your websites for malware, cross-site scripting, SQL injections, outdated plugins, and other vulnerabilities.
You can see the results of your latest scan at any time in the Account Center. And if we find any issues, we’ll alert you right away.
We’ll use SiteLock’s SMART (Secure Malware Alert & Removal Tool) technology to start cleaning up malicious code as soon as it’s detected.
Malware could get your site banned by Google and other gatekeepers. Our security specialists can help keep you off their blacklists.
Getting hacked could be disastrous for your online business. Phishing scams, botnets, and malware can be used to disable your site, access your customers’ sensitive information, or worse. But it’s easy to protect yourself – and your site visitors – with CloudTech Security. Our own team of in-house engineers uses SiteLock technology to keep a close eye on your site every day, so you don’t have to.
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* We scan your files for malware using SiteLock's SMART technology by allowing SMART to access the file directory. We will assist in the initial setup, but if you later change permissions or firewall access without notifying us, SMART will not be able to run properly. Though SMART removes known malware, there will be instances (such as new malware strains that aren’t yet recognized or malware embedded so deeply within website files that automatic removal would be risky) when malware will have to be removed manually, which can take up to three days. SMART runs weekly on all domains that have SMART enabled, and will also be initiated immediately if critical malware is detected. If a site continues to get reinfected due to a known site vulnerability (such as an outdated plugin), we will provide details concerning this vulnerability, but it is the customer's responsibility to correct it. In cases of frequent reinfection, we cannot guarantee that SMART will be able to run as frequently as needed.
** We will initiate blacklist remediation at the customer’s request. There is no extra charge for blacklist remediation, but we cannot guarantee your domain’s removal from blacklisting entities.