CLOUDTECH On-demand

One-time support services, just when you need them.

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GET YOUR SITE READY FOR SUCCESS

Our in-house certified engineers can help optimize and secure your site, set up your applications, back up your data, and give you peace of mind. CloudTech On-Demand is available for both Grid and DV hosting customers.

Looking for monthly service? Try CloudTech Always-On.

cloudtech on-demand for grid

Disaster Restoration

CloudTech engineers will restore website data from our disaster recovery system and move it back into place on the Grid.

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Move a Site

Our migration specialists will seamlessly move your website from another host to your Grid service. Just tell us a bit about the site you want moved, and we’ll take care of the rest.

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Front-End Site Review

Faulty code, outdated plugins, and other front-end problems can slow your site load times to a crawl. CloudTech engineers can run a full front-end performance report, help pinpoint why the response time might be high, and provide suggestions on how to improve it. This service would benefit anyone who demands fast and responsive websites--which is just about everyone.

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Web Application Setup

From content management to image galleries and e-commerce, web applications can make your life so much easier. But each web application, be it WordPress, Drupal, or Joomla, has its own set of system requirements. CloudTech engineers can install a variety of different web applications and configure them to work within the parameters of the Grid.

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WordPress Plugin Setup

A CloudTech engineer will install and configure any current, stable plugin for your WordPress site.

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Application Security Audit

A CloudTech engineer will audit your server security settings and make recommendations on how to improve security from best practices.

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Emergency Malware Cleanup & Blacklist Removal

If your site’s been compromised, the CloudTech Security team can help you get back to normal fast. We’ll scan and remove all malicious code, make sure your site doesn’t get blocked by security blacklists, and recommend ways to prevent future attacks.

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CloudTech Security Pack with Active Monitoring

Stay a step ahead of the hackers, phishers, and botnets with daily monitoring, automatic malware cleanups (up to two per month), and blacklist removal by our security experts.

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1:1 Consultation

Our engineers love nothing better than sharing their knowledge with customers. We’ll provide an enhanced 1-hour training session to answer all your questions about how the Grid works, from the most obvious to the most obscure.

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Proactive Backup Setup

You never know when disaster will strike. But you can always be prepared, with CloudTech backups. The CloudTech team can configure Plesk-level backups at regular intervals for any DV domain.

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Disaster Restoration

CloudTech engineers will restore website data from our disaster recovery system and move it back into place on your DV server.

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Move a site

Our migration specialists will seamlessly move your website from another host to your DV service. Just tell us a bit about the site you want moved, and we’ll take care of the rest.

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Advanced Performance Analysis

Having trouble pinpointing why your website is performing slowly? You could spend days figuring it out--or you could let the CloudTech team get to the bottom of performance issues and make recommendations based on our findings.

  • Inspect front-end code to ensure images/css/javascripts are optimized
  • Inspect error logs for misconfigured code
  • Provide a detailed review of performance notes
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Site Stress Testing

Be prepared for planned and expected traffic spikes. CloudTech offers comprehensive benchmarking and professional analysis to ensure your site keeps working when you need it most.

Our CloudTech engineers work with you to plan, configure, and execute your site stress test to benchmark your site according to your needs, so you’ll have a realistic idea of the level of traffic it can handle. We’ll also provide a detailed report of test results, including a comprehensive breakdown of the CPU/Memory used during the test.

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Apache Performance Tuning

Users don’t have time to wait for content to load, especially when there’s a lot of traffic on your site. Apache is known as the “Swiss army knife” of web servers, and for good reason. While its configuration options and flexibility make it a great choice, it can also be difficult to scale. Our team can help tune Apache for maximum performance.

  • Configure Apache based on the amount of resources (RAM/CPU) your DV is allowed
  • Adjust Apache settings for optimal traffic levels
  • Disable unused Apache modules that consume memory
  • Configure content to be compressed using mod_deflate
  • Set appropriate Expires, Etag, and Cache-Control Head
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MySQL Optimization

A finely tuned MySQL database means faster, more efficient sites that can handle more traffic. If terms like sharding, scaling and sockets scare you, let our CloudTech engineers take care of optimizing your database server.

  • Import/export databases
  • Repair crashed tables
  • Enable slow query logging
  • Configure optimal query caching
  • Help find bottlenecks in your application code
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Web Application Setup

From content management to image galleries and e-commerce, web applications can make your life so much easier. But Each web application, be it WordPress, Drupal, or Joomla, has its own set of system requirements. CloudTech engineers can install a variety of different web applications and configure them to work within the parameters of your DV.

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PHP Module Installation

Many of today’s most popular web applications require sophisticated PHP modules, only some of which come installed by default on DV servers. The CloudTech team can install additional PHP modules that are compatible with our systems and Plesk.

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WordPress Plugin Setup

A CloudTech engineer will install and configure any current, stable plugin for your WordPress site.

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Security Audit

A CloudTech engineer will audit your server security settings and make recommendations on how to improve security from best practices.

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Intrusion Prevention

We’ll install and configure Fail2Ban, a powerful, Python-based intrusion prevention framework, on your DV server.

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Emergency Malware Cleanup & Blacklist Removal

If your site’s been compromised, the CloudTech Security team can help you get back to normal fast. We’ll scan and remove all malicious code, make sure your site doesn’t get blocked by security blacklists, and recommend ways to prevent future attacks.

Need monthly security monitoring? Try CloudTech Always-On »

1:1 Consultation

Our engineers love nothing better than sharing their knowledge with customers. We’ll provide an enhanced 1-hour training session to answer all your questions about how the DV works, from the most obvious to the most obscure.

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For total peace of mind, put your site in the hands of certified (mt) engineers who know the DV inside and out. A CloudTech Always-On subscription gives you real-time proactive monitoring against downtime and security threats, 24/7 priority response, and your own dedicated team of in-house performance and security experts.

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